[Resolved] Flipkart — replacement was not done.. and still i have still 5 days for replacement. | |||||
I am the regular customer of flipkart. But this time i'm really getting disappointed with flipkart service. I am a student and bought a redmi note 4 online flipkart on thu, mar 22nd '18. And after 2 days suddenly redmi note 4 is heating when i plugin for charging then off after immediately i apply for replacing my product and they send the technician for checking the product and he verifies that the product has to replace but still they never take any action on my replacement and also canceled my order. So, now the point comes if i am buying a new product then i should not be asked for any service, i should receive the product in working condition. This is the thing happened that i have to run the redmi note 4 for 2 days and pay rs.10, 999 this is not a joke i want my replacement So please replace my phone as soon as possible. I don't care whether it is hardware or software issue i know the only one thing that my newly purchased redmi note 4 was not working and want the replacement from flipkart. Order id - od[protected] Was this information helpful? | |||||
May 5, 2018 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Mar 30, 2018 Flipkart Customer Care's response We will revert on it.
Verified Support May 30, 2018 Flipkart Customer Care's response Customer raised a concern stating that he was facing heating issue in his device and he requested foe replacement but the return was cancelled.Spoke to customer and approved the replacement requested, Closing the case once the replacement product was delivered. | |||||
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I ordered mobile through flipkart on 26th March 2018.
under shipment process flipkart cancelled my order
Order Number: OD[protected]
Name: Mukund Prajapati
Contact: [protected]