ADVERTISEMENT

[Resolved]  Flipkart — Request for unblocking account

I had been using my flipkart account for more than 3 years . Ordered multiple product for myself as well as my family members. 2019 my account got blocked because i order a product and it was automatically cancelled . I again tried to order then again they cancelled . This happens few times . After then my account got blocked and i received a mail that

Hello Sheikh

We'd like to let you know that your recent order has been cancelled as our systems have observed a trend in your purchase history that suggests that the items you've purchased are usually not intended for personal use. This would also mean that you will no longer be able to login to your Flipkart account

The orders cancelled by seller side i didn't cancel and all the product i have purchased is for my personal or my family used it and i can prove it. I don't know why they blocked . If they can ask for any proof i can easily provide.. the reason behind asking to unblock my account is that thats my primary kyc account any my mobile number linked to it is linked everywhere . And to get benifits of flipkart axis bank card i need that only account .. there is no other options left for me . First of all its not my fault system blocked automatically and they are not fixing it .. i have tried multiple times calls emails etc but still my account isn't blocked . And i can assure that all product is being used for personal use only .
Was this information helpful?
No (0)
Yes (1)
Nov 17, 2021
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Complaint comments 
Share
Tweet

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Flipkart
    Customer Care Service
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    68%
    Complaints
    36291
    Pending
    39
    Resolved
    24283
    Flipkart Phone
    +91 80 4274 9527 [Grievance Officer]
    +91 12 4615 0000 [Corp Office]
    +91 80 4908 3910 [Grievance Officer]
    Flipkart Address
    Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
    View Full Information
    ADVERTISEMENT