Flipkart Complaints & Reviews

Dear Sir/Madam,
I have lost my mobile number linked with Flipkart. Now that I have to change my number. Kindly let me know if there is a possibility that I can change my mobile account number without the OTP from the old (lost) number.

My account details
email id - [protected]@gmail.com

I Diksha Patil, want to raised complaint against Flipkart delivery service. i have order luminous inverter battery on 10th of Oct 2021 when big billion day sale is live and I constantly track my product.
On 23rd of oct I track it and saw that tracking says that my product has been received in the nearest hub and suddenly on 24th of Oct i again checked tracking then the tracking says that product is delivered on 13th Oct 2021 and till today I have not received my product.
regarding this issued I immediate contact to Flipkart help center they ask for the 48hrs and after that every time I try to contact with them they just said that issued is not resolve yet.
Every time i try to contact them they always ask for the time that 24 to 48hrs now one month is completed I haven't received money or item. this is the most irrelevant behavior by Flipkart. being a common people doesn't mean we tolerate this kind of fraud if still my issued is not solve then I will raised complaint against Flipkart. try to solve this problem as soon as possible.

I ordered a laptop with a delivery date on 5th Nov from flipkart. However, it is still not delivered as on 8th Nov and repeated attempts to contact them have not resulted in them getting back and informing me what the reason for delay is, what the status is and by when it will actually be delivered. There seems to be no apathy at the company as despite me informing them via chat and call, that I had ordered for a specific date because I had travel plans, all they say is that the backend team will call me but there is no call being received despite waiting for so many days. Would recommend everyone to please avoid flipkart for purchasing any high vale items or items where you need delivery by a certain date as it seems that their processes are neither setup to ensure on time delivery not to at least keep customers informed. In fact, the lack of responsiveness to customer requests, is remarkably frustrating in this day and age when most companies are providing exceptional service.

My. Name is ansari mohd talib
My order show a delivered by Flipkart wish master .but product not delivered to me continue complaint about my product but not solve
Oder id. OD[protected]

Oder id OD[protected]
Not delivered both product

Dear Sir,

Already I was many Post on this platform Earlier about my Issue with Flipkart.

I have Mention in My all Post
Laptop was Missing Inside the Shipment .

You can Check also ..
How I face this Frustration due to Flipkart...

Hopefully I was share this issue with You.

But After that

No Solution has Received to your behalf or Flipkart .

Please I Request You again Help me to Provide My Refund from Flipkart of the Missing Laptop

Someone from Telangana hacked my account and placed an order on 6th Nov using my flipkart pay later balance. I filled a complaint with you on that time itself to take action but till today all I am getting is date and time for resolution.

The fraudsters placed 90 minutes quick delivery using my flipkart account, don't know how they were able to access it. Why pay later didn't ask for OTP on registered mobile while making the payment. Please look into it at earliest and cancel the order, take return where you have delivered.

Order Id: OD[protected]

Date Of Order: 6th November 2021

Registered Phone Number: [protected]

Please check the screenshot attached.

I wanted to let you know that, I have raised many tickets till now as I have received the wrong product from flipkart. Instead of a 8kg LG washing machine, I have received a 6.5 kg LG washing machine version.

Order Id: OD[protected]
The team is cancelling the return request every time saying that you have not shared the required details within 48 hours or it is not return policy and so on.Whereas, I have shared all the required details and pictures as guided by your customer support team on the required mail ids at the right time only. Also the peofyct is on return/ replacement policy. This is really frustrating and seems like a fraud case now.

Your customer support agents are giving us missed calls now. Call ringing time is just for 1-2 seconds and then they are disconnecting the calls. No one is giving resolutions

I have all the call data and proofs, so kindly take this up on priority

Good Morning On 26th Oct 2021 I ordered for Foxin FTC 88A Toner Catridge with Flipkart, it was delivered on 30th Oct 2021. A Product code was delivered Foxin 12A Toner Catridge, I spoke to Customer Care on the same day and updated a wrong product delivered they said they would give same product Foxin FTC 88A Toner Catridge and that would be delivered on 7th Nov 2021, yesterday I checked Flipkart App on 2nd Nov 2021 it is been cancelled by Flipkart Team, When I spoke to Customer care of Flipkart By name Shrutji said neither they would refund nor exchange. On the Flipkart Site the price given for Foxin FTC 88A they have charged more neither right product received nor amount would be credited as per Flipkart Customer, Request you support to solve the Issue help us in gettingright product Foxin FTC 88A delivered. my no. [protected].

Flipkart had initiated a programme of earning points by watching videos and answering questions or shopping from their site.
I have been accumulating those points and when i reached to 2500 i tried to redeem for flipkart voucher. But it says this offer is not for me..
I match fully with terms and conditions to redeem them but it is been a month and i am not able to redeem it.
Thank you

Account is linked with email ID: [protected]@gmail.com

Some hacker has been logging into my account and changing the mobile number, so that he can receive the otp...i hv reported this issue earlier too, but got no reply or response from anyone...

Hello sir, I'm a regular Flipkart buyer. I can't login to that account after my Flipkart account was logged off on October 9th.I bought a lot of things for home in the last Big Billion Day Shopping using Flipkart Pay Later. The total bill for the product purchased on credit from there is approximately 3146 /-(Three thousand one hundred fourty six ).

The real problem is that I don't have to log in to that account in any way .I can't pay the previous month's Flipkart pay later bill because I can't login to that account. My request to you is to give me any external link quickly so that I can pay the bill.

If you want to send me external payment link, send it ([protected]@gmail.com )here or to the mobile number of the registered. Because my registered mail ID has been hacked, I can't log in there.
My new mail id is [protected]@gmail.com.

Kindly send external payment link through sms or my new email, I want to pay bill help me .

Registered Account info - [protected]@gmail.com
Registered contact no - 70****444

Order id- OD[protected]
I have raised 3return request on 31st oct 2021. Since, 1st nov till today no delivery agent is coming.On 6th Flipkart automatically cancelled my request. I have to placed another request still facing same issue. Whenever i call he used to say it will take some time at 6pm he is telling it will take time. Everytime m getting this excuse he never comes. Everytime it is rescheduled. This complaint is regarding one particular agent of this location.

From past few days I'm winning crazy canon tournament and quiz but gems not credited in my account. And fantastic quiz rewards credited but I'm not on leaderboard. Reward gems not added to leaderboard.

I have ordered Kendalwood study table which was delivered on 26th October but I got damaged product. I was not able to raise return request because of some backend error. I have raised incident on 28th October and still didn't find a resolution and now even the return window is closed. Meanwhile I placed order for same table again hoping the damaged one is returned and I can get new one because delivery takes 25 days and usual price is 2600rs more. But to my disappointment, I can't return old damaged table or cancel this new yet to be delivered table which isn't even shipped because of their policy. Is resolving errors before closing time not part of their policy? Seems pretty convenient. Please look into the issue. I'm really frustrated with this pathetic behavior and to be honest was never happy with flipkart in any of my previous orders.

Hello myself Shubham Sonkar, my flipkart account assosiated with phone: [protected] & email: bittu.[protected]@mail.com got blocked on 6th november 2021 around 1AM to 2AM.
I was not notified about the account block as why did they do it. Since then-so far i dont have my account access.
It is my humble request to kindly unblock my account so i could withdraw my gift card balance & pay the unpaid pay later dues, after that i will deactivate my account myself.

Expecting an early response from flipkart team. Thank you!

Dear sir i ordered mi 4a horizon addition tv on 2 oct which got delivered to me on 08 oct.But the unboxing was not shown to me by the delivery boy. After that I talked to the coustmer care and inquired whether I can unboxing the TV, then they told that no, the agent who will go for the installation will do the same, otherwise your warranty will be over. After that on 12 oct. Vikram Kumar came for installation, unboxing the TV and talking about it on the TV, then dimage was found in the corner of the screen. He put a request for replacement by clicking the picture of the dimage part. Since then only date is being provided to me from Flipkart side, no solution

Hi Flipkart, I was trying to buy a new phone by exchanging my old Phone. But when I enter my old phone make as 'LEECO', model as 'Le 1s' with IMEI no. '[protected]' it says "imei does not match with selected brand/model"

subsequently i have checked IMEI number at https://www.imei.info website it shows correct information
https://www.imei.info/?imei=[protected]

Regards,
Amit Dua
amitdua.[protected]@gmail.com
[protected]

Hi,
This is DEVENDRA REDDY B, I was received a damaged mobile, I was placed a replacement request on 11 Oct 2021 with order I'd OD[protected]. For my replacement request was rejected nearly 4-5 times, there's no response from Flipkart customer suppot too . finally he was accepted . again the seller was cancelled my replacement request on 3 Nov 2020 at 9.46pm.may I know the reason and how was cancelled my replacement request without my request/permission or any intimation. I was not placed cancelled request from my side.please need help as soon as possible

I ordered a product and amount debited through UPI but ordered did not placed.

At the time I contacted to customer care of Flipkart and they told it will refund within 8 days.

After 8 working days I again contacted them they checked and told they have not received amount. And also told to complain to UPI customer. I have also complaint to UPI center.

I have checked my bank statement that amount has been debuted and the has been transferred to concern account.

payment done INR 799 debited from A/c no. XX1150 on[protected]:07:25 IST at UPI/P2M/[protected]/flipkart/HDFC BANK/.

BHIM UPI Customer care no: [protected]
Complaint logged: on[protected]:20 am
Complaint No:[protected] Your Complaint Has Been Registered. We Will Get Back To You Soon With Transaction Status. THANKYOU. -NPCI

I hope my issue would be resolved here on this consumer forum.

Order ID - OD[protected]

I ordered a product and amount debited through UPI but ordered did not placed.

At the time I contacted to customer care of Flipkart and they told it will refund within 8 days.

After 8 working days I again contacted them they checked and told they have not received amount. And also told to complain to UPI customer. I have also complaint to UPI center.

I have checked my bank statement that amount has been debuted and the has been transferred to concern account.

payment done INR 799 debited from A/c no. XX1150 on[protected]:07:25 IST at UPI/P2M/[protected]/flipkart/HDFC BANK/.

BHIM UPI Customer care no: [protected]
Complaint logged: on[protected]:20 am
Complaint No:[protected] Your Complaint Has Been Registered. We Will Get Back To You Soon With Transaction Status. THANKYOU. -NPCI

I hope my issue would be resolved here on this consumer forum.