Flipkart Complaints & Reviews

My order has been arraived in hisar( haryana) hub station and currier boy come in my address two time, first time 02/11/2021, i am not avaible at home and second time 08/11/2021 he is required phone +2900 Rs and delivered phone i ask why, he is go back and my order has been canceled. please tell me why are you canceled my order and take action of responsible person and complet my oder. thank you

I have a purchased a product from flipkart and received an SMS yesterday with a contact number and PIN and it was mentioned that the agent will contact - ecom express Rajakumari. I have not received any call from anyone from ecom and received an SMS in the evening 'the package was undelivered as the address was unlocatable'.
I have no idea now where is my package and I wanted this product as I have purchased during offer period and I don't think I will get the same offer again

I have ordered POCO-C3 mobile from flipkart vide order no: OD[protected] on Dt: 03.11.2021.

Delivery date for the ordered item is 13.11.2021 but till date the ordered item is not shipped by flipkart.

Further i have logged complaint to flipkart team regarding the matter vide Incident: IN[protected] on Dt: 09.11.2021, but unable to get proper response from flipkart.

I need to resolve this issue ASAP

Hi Flipkart

I purchased a motorola edge 20 fusion on 21st september and delivered on 29th of september.It was a replacement Device. Order Id is OD[protected]. I have a complete mobile protection plan activated on that. Unfortunately my mobile fell down and claimed my plan with jeeves on 8th october and it is registered.I have made the one time payment of 1500 also with the payment link given by jeeves on october 9th after verification of mobile is done with all necessary documents.

Today is November 03rd but there is no response from jeeves and no one cares about my situation. I have launched compliant with flipkart 15 days ago and they said they are following up after so many followups by me flipkart 3 days back has called me and said we are sorry for the inconvenience caused and told me to wait for 2 more days and if any response is not there from jeeeves we will refund 70% of the mobile amount.It has been 3 days but I didnt get any response.

It is nearing one month from the promise stated by jeeves of 15 days. I have paid amount for complete mobile protection plan as well one time fee but either flipkart nor jeeves is not taking it seriously.

approaching your customer care is another hectic task. have to arrange call back explain everything to junior he will after halfenhr will try to connect senior they will be busy and they said they arrange call back. I dont know when they will call.

In any case if the signal went off for sec will miss their call. There will be no mail communication also.

I want my issue to be resolved at the earliest.This merely comes under cheating of persons money in lieu of providing false services.

If in case of refund you can add that amount to the flipkart wallet also. There is no issue. If not I will provide bank account details but make sure my issue is resolved asap.

Hoping flipkart will not cheat its own plus customers

Thanks and Regards
Srinivas
[protected]

On oct 24 and oct 26 2021 someone opened my flipkart account and placed orders. i have given complaint also but they didnt respond and marked as issue is solved. i changed the pasword also even they opended my account and tried to place orders.

I have ordered this product on 31st October
But this product will not delivered till now today is 12 th November;when I thought about to cancel this product and surprisingly I'm not be able to cancel this product ;all the executives are saying wait for 24-48 hours .what should I do now?

Empty box adidas light strike shoe and flipkart not refund me ph [protected]

I had purchased one Split AC Midea 1.5 Ton 3 Star Split
Inverter AC - White on 1st July, 2021. order id is : OD[protected], Invoice Number # FAET7N[protected] for Rs. 27842/- in six installments with offer of "No Cost EMI" . But I am being charged Rs. 30343/- in six month's installments instead of Rs. 27842/-

So, in above transaction, Rs. 2501/- Rs. are being charged excess from me. In past days I approached to both team members of Flipcart as well as SBI credit Card telephonic as well through mails. But no one is supporting me to close my issue.

So, it is requested to please arrange to close my observation and arrange to refund excess amount charged.

Regards
Satpal Singh
Mobile Number [protected]
email id - [protected]@gmail.com

Dear Sir, This is Premchand. I have ordered Beard Trimmer from Flipkart on 28th Oct 21. I have received empty case in that. There is no Product in it. I have expalined the same to flipkart customercare upto 4 times they have cancelled my return request. I have asked about the product weight proof at the time of transit. So thats how they can know whether the product is there or not inside the box. They have responding but they are not clearing my issue. My order ID is OD[protected] dated[protected].

Respected sir,

I had ordered a Product from flipkart on 2nd Nov 2021

But I have Not Yet received the Courier from Your side .

The first Promised Date to deliver the Courier was 7 th November 2021 and then extended the Date of Delivery,

Which is today 12 th November, But the Item is Not Yet received to the nearest Hub also . I have visited the nearest hub Thrice but the Item is Not Moving Forward from the last location .

NAME : SHAKTI KAUSHIK

TRACKING ID : FMPP[protected]

Hello, I ordered a product for my mom on 6th November and the expected shipping date by the seller was in 9th November and today is 12th, no update from the seller side. The status is still showing "Ordered". Please remind the seller to shift as no customer would like to wait for so long, if failed by 14th I will be cancelling it. Also seller shouldn't give false information at all cost. Very poor service. My order ID = OD[protected].

Thanks please fix this as soon as possible.

Hi, can I get assurance of mine return? IM now felt like brand ignorance, It's was a early Birthday present for mine own MOM, I hoped replacement would be better but some how my imagination don't match the expectations I hope FLIPKART will hold up me for Quicker response.Still this is unmatched that If I return it I will miss the great discount provided by Flipkart indeed partnership with SBI Bank.
Please It's mine appeal In the fact FLIPKART surely provide a visible broken electronic device inspection, undoubtedly Rare spots of destruction can't be taken up in Digital form.
Main Point of view :-
On 11th November replacement of Real me GT Master delivered to me.As per mine inspection I founded same spots and same finger print where there on before replacement after replacement too.Coming to replacement mobile (Display had smell of sanitizer which is used as display cleaner.
After inspection unfortunately I saw side panel is broken and cracked.I shared images to FLIPKART for return.Seller is blind can't see broken panel rejected mine return. It was shared by customer care 3rd replacement is possible I thought how is it possible? She was totally no knowledge Executive.
1.)The mobile camed on 7th nearest hub of mine area, why they took 4 days for delivery final delivery worked on 11th.In front of delivery boy I founded and shared display has same spots of fingerprint and issues now even inner and outer box was damaged Also back cover has spots charger is not cleaned one. Overall it was manufactured recently but condition of the product was like too old. BACK SIDE OF MOBILE THE STICKER OF IMEI PRINTED THAT WAS HAVING DENT OF NAIL SCRATCHING.
Flipkart s loop hole for sellers : customer can only share images one time for return request no 2nd or 3rd time image sharing.
Viewer will view same again and again and keep rejecting the return?
Every time same images will be seen.
2nd loop hole: No email for customers to share images like Amazon has email for sharing even link too.
Flipkart need lot to learn from Amazon.
AS I CAN FOUND SELLER IS SENDING REFURBISHED AND OLD MOBILES LIKE NEW IN NEW BOXES.
NOW A DAYS FLIPKART S SELLERS SENDING USED MOBILE.

Order ID - OD[protected]I
मेने एक बॅटरी ऑर्डर किया था 1399 की हामको flipkart ने बॉक्स दिया लेकीन ओ बॉक्स खाली दिया हमने विडिओ वर फोटो उस्को भेजा है हमने हमारे पैसे वापस करदो ऐसा बोला तो हमको Flipkart पैसे नही दे रहा है ऐसा फ्रॉड करता है Flipkart हमारे पैसे डालो हमारे पैसे वापस नाही दे रहा है Flipkart

I ordered Sony Alpha ILCE 6000Y. from flipkart on 2nd of November and it delivered on 8th November but seller did fraud with me and send another used product of another company. so i requested return to flipkart and provided them all proof and id but from 8 to 12 nov my return request not approved and every single time when i call to customer care the put my call on hold and no response and cut the call after 15 min.
this is very disappointing experience with flipkart service.
flipkart please approve my return request i mentioned details in below attached.

Hi Team,

When applying for this card, its giving OTP on my previous number ie. [protected]. But this number is not ooerational from last 5yrs and now I want otp on [protected] number which is not able change in flipkart profile settings also.

Pls help it out.

Previous no. [protected]
Current no. [protected]
Emailid- dhroovp.[protected]@gmail.com

I have paid for iphone adopter 20watt
But in return I have got 5 Watt adopter
Even after complaining from the last one month there is no satisfactory response from filapkart team. I have been harrassed again and again They have even directed me to Apple service center unreasonably .Please solve my complaint as early as possible .

I ordered Realme buds wireless 2 from flipkart.
They delivered me realme buds wireless 2 neo.
They rejected my return request two times and the return window is now over. What should I do now?
Order ID- OD[protected]
Order placed - 28/10/2021
Replacement rejected 3 times.

Regarding Order ID - OD[protected]

I ordered a pair of puma shoes from flipkart, as soon as I received the box it was empty and I straight away contacted the customer service for which they replied that the order wasn’t marked delivered on their app and I should call back later. I called the next morning and was asked to submit some documents and images and I submitted the same but the return got rejected. The same has happened three times. Each day I am calling and talking to an executive and they ask me to reply on the app and upload the documents and yet again it gets rejected. Each time I have to explain all things to different executives who give same computerised reply. Even after being a regular customer and prime member the customer service is pathetic. The whole process is time money and energy consuming. Please help me

Regarding Order ID - OD[protected]

I ordered a pair of puma shoes from flipkart, as soon as I received the box it was empty and I straight away contacted the customer service for which they replied that the order wasn’t marked delivered on their app and I should call back later. I called the next morning and was asked to submit some documents and images and I submitted the same but the return got rejected. The same has happened three times. Each day I am calling and talking to an executive and they ask me to reply on the app and upload the documents and yet again it gets rejected. Each time I have to explain all things to different executives who give same computerised reply. Even after being a regular customer and prime member the customer service is pathetic. The whole process is time money and energy consuming. Please help me out.

Hello,

Myself Shubham Sonkar
Flipkart account registered with Email Id: bittu.[protected]@gmail.com Phone Number: [protected]

I was using flipkart since 2013-14
Since then I had ordered items worth a couple of lakhs(gross total, frok very start to this day) in my flipkart account that is household needs, electrical items, phones, computer parts, consumables, gift cards etc. I believe in flipkart as they offer great deals & services. And i honestly look forward to continue availing services of flipkart if FLIPKART UNBLOCKS & GRANTS ME ACCESS TO MY ACCOUNT. AND ALSO I FUTURE I WILL THINK TWICE BEFORE CREATING RETURNS OF ANYTHING.

Returns :
Returns are very common in e-commerce
Because as buyer & seller being in completely different location we don’t know the exact quality of item what the seller is sending, so customers upon delivery of item will open, check/inspect the item quality is item is good or not...If the item is good we will keep like that only, if not we will return to the seller as we got the item.

I am using my flipkart account since 8-9 years nearly, I had gross total purchases that goes above lakhs.

Let’s think : I had ordered nearly/around/approx 1000s of items in flipkart, In that few items were never delivered to me & went/returned back to seller. I had returned(less than 10% returned, majority i kept) only a few items since 8 years. You can cross check into my account's order history.

As up to me this is a not good to account blocked the account.

However, treat this is my first time innocent mistake and please unblock my account I kindly request to you that please consider my request in future i will be careful with my orders & extra-cautious with returns/replacements please unblock my account because their is my hard earned ₹3500(approx) left unused in my flipkart wallet and 2500 super coins, I will not create unnecessary returns consider this as first & last time mistake. Please I am requesting you as last resort because i have only 1 single flipkart account.

Thanking you.

Yours obediently,
Shubham Sonkar