[Resolved]  Flipkart — retail net seller/ mavis 350 shuttle

Address: Bangalore, Karnataka, 560076

Website: Flipkart.com

I order mavis 350 shuttle on 12 feb 2018, cost of inr 689 around with 24% discount price, on 14 feb 2018 i received the product mavis 200i of cost around 350. Initially i thought it might a mistake and requested replacement but was shocked to see even 2nd time the seller has dispatched wrong item and that was mavis 200i on 16th feb. This time i called customer care of flipkart and when i explain the issue i was surprised to hear the answer that seller will not have the stock and hence they have sent you same thing of different model,, i appropriately answer them that the product is not same and it is having price different as well and why should i accept this product when i have paid for better product. Also when i told them that, the product is still in selling from same seller how come that is out of order. Than they have placed refund without my consent and when i asked them to raise replacement they said already refund is raised and will not be replaced. I want same product for which i have paid money not the refund or wrong product. Order id - od[protected].