[Resolved]  Flipkart — return rejected but my issue is not resolved

Address:

Kolkata, West Bengal, 700046

I requested a return for my order due to often hanging and automatic restart problem on my order of lg g7 thinq with order id - od[protected]

I did all the troubleshooting told by flipkart customer care executives but my issue was not resolved so a technical visit was arranged with jeeves engineer
With ticket id - 9d30-27013flpkrt-9131100

The engineer found the same problem and couldnt resolve it after hard reset and after all software updates.

He approved the return but the seller 'omnitechretail' canceled that request
Without any reason.

I request you please help me with my concern i have followed all the steps as told by flipkart.

Please approve my request of refund for my order.

I have attached a photo of the report given by the engineer after thoroughly checking my device.

Warm regards,
Nikhil kumar
Email id - nikhil.[protected]@gmail.com