Flipkart — Return Request for Order ID: OD[protected] realme X7 Max (Milky Way, 256 GB) - Blocked My account | |||
Dear Team, I am very sorry to say that I had faced a very bad service from Flipkart. I don't expect this kind of treatment from an eCommerce company like Flipkart. I am asking for my basic right. How can Flipkart deny the same. ? I am facing issues with Sound, Hanging and heating problems on the mobile which I received as a replacement of my order. So I raise the request for a refund. As I expect a proper resolution from Flipkart, you guys black listed my account and blocked it by saying that I had done more returns. I am also working on eCommerce solutions. I assist many companies like Amazon, Noon, Walmart, Goodbasket etc for the entire globe. As I know 35% of the online orders will be returned in India because of various reasons. This business will work like that only. As a marketplace you didn't lose anything from the return. All these things I know, Still I expect a proper resolution from the Flipkart end. As we recommend, Flipkart should be the number 1 market place in india. Because of these type of attitude towards customer interest will backfire on you on the journey forward. So I again request you to unblock my account and return the defect product as an exception. I am planning to buy many things on the Big Billion day sale. Hope you can understand the feeling of a loyal customer of Flipkart and will do the necessary action for my complaint. Registered Mobile No - [protected] Mail ID - Vinoj.[protected]@gmail.com Note: - Find the attached details of the mobile which i need to return in the invoice. Return period will end on 28th September 2021. So request you to process the request today itself by unblocking my account. Hope I will get the resolution for the below mentioned issues. 1. Unblocking of my Flipkart account - (Mobile No : [protected]) 2. Return request process of last bought mobile (Order ID: OD[protected] realme X7 Max (Milky Way, 256 GB)) 3. I need to use my gift vouchers lying in the account worth Rs. 6005/- 4. I ordered a mobile sim try by paying Rs. 248/- (It is yet to deliver, at that time the account blocked - I so loose that money too) All the 4 issues I need resolution form Flipkart side. Regards, Vinoj VK Chief Operating Officer Commerce9 FZCO Mob - [protected] Was this information helpful? | |||
Flipkart customer support has been notified about the posted complaint. Verified Support Sep 27, 2021 Flipkart Customer Care's response We will revert on it.
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