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Flipkart Complaints & Reviews

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Updated: Jul 15, 2026
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Flipkart reviews & complaints page 659

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D
Devils\' Sin
Oct 8, 2021
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My product(laptop) is damaged during transit and i ordered it on BBD.There is no informatiom regarding new packaging or new product return, if refunded how can i get the same product in same price.
Flipkart customer support has been notified about the posted complaint.
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    M
    mamta2498
    Oct 8, 2021
    Resolved
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    Resolved

    I have paid Rs-52, 999/- for iPhone 12 Blue-64GB. But unfortunately my order was not placed. I would request you to please refund my debited amount as soon as possible. Thank you.
    Oct 10, 2021
    Complaint marked as Resolved 
    My issue has been resolved and amount has been refunded successfully. Thank you Flipkart executives for helping me so soon..
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Oct 10, 2021
    Flipkart Customer Care's response
    Hi, We are sorry for the trouble caused. We're writing to you about your APPLE iPhone 12 (Blue, 64 GB)
    with order ID OD[protected]. We’d like to let you know that the seller has confirmed that the refund of Rs. 52999/- has been completed on 08 Oct 21 and should be reflecting in your account by now. Please check the previous statement/unbilled transaction of your account before reaching out to the bank. You may contact your bank’s customer care with the reference number[protected] using the number mentioned on the back of your card in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance cell.
    My problem is resolved. Flipkart helped me very soon. Thank you Flipkart executives.
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      G
      Gps Rai
      Oct 8, 2021
      Resolved
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      Resolved

      Address: 6,Radha swami enclave Mohinder Ganj Rajpura

      Flipkart Order ID - OD[protected] I ordered a soundbar from Flipkart and it was delivered to me on 7-10-21 i found some issues with the item as it is not compatible with my device so it is of no use for me. I requested the customer executive to provide me the refund of this product. But they refused and said they will provide the replacement only. My money has been blocked and wasted. Please help me to get the refund. Please contact me and help me [protected] email- [protected]@gmail.com
      Dec 8, 2021
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Oct 08, 2021
      Updated by Gps Rai
      Order ID - OD[protected]
      Verified Support
      Oct 10, 2021
      Flipkart Customer Care's response
      We will revert on it.
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        BGeethanjali
        Oct 8, 2021
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        I ordered iPhone 12 on 2nd October 2021 in Big Billion Days expected date of delivery was 4th October 2021 which got delayed to 6th October 2021 and still till today it has not been delivered and there is no update on the next expected date of delivery. I tried reaching out to Flipkart customer care and Flipkart social media team on-call none of them are able to help me with the order. They are not even able to track my order and give me updates about my order. According to the Flipkart app the product has been shipped and it has Reached Nizampet Flipkart Facility which is very near to my address Still it is not getting delivered. when I tracked it on https://ekartlogistics.com/ it shows the shipment reached PKCorporateAmeenpurODH_HYD on 3rd October 2021 at 07:14:27AM. I live in Ameenpur, Hyderabad Still it wasn't delivered despite reaching my area. I don't understand the cause of the delay since I can clearly see it reached Ameenpur on 3rd October itself then why is it getting delayed.I am not getting any help from customer care people or the social media team on call. They seem to understand nothing about the Flipkart delivery process They are behaving like chatbots just repeating statements for my every question. I Request you to please look into the issue and get my order delivered as soon as possible.
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Oct 10, 2021
        Flipkart Customer Care's response
        We will revert on it.
        Oct 21, 2021
        Updated by BGeethanjali
        I ordered iPhone 12 64GB on 2nd Oct'21 in Big Billion days Sale Order ID: OD[protected]. The delivery date was 2nd Oct'21 which got extended to 6th Oct'21 . Till 6th Oct'21 to 15th Oct'21, I repeatedly mailed and called them to deliver my order. They were not even giving any expected delivery date after 6th Oct'21.On 15th Oct'21, Suraj Rohira from the Flipkart support team called me and asked me to cancel my order and place a new one at a higher price. I accepted his offer because he cited the issue that my shipment is stuck in the mother hub and could not be delivered. So on 16th Oct'21, I placed a new order ID: OD[protected] and on 17th Oct'21, my previous order got canceled. Again now for this order which I placed on 16th Oct'21 delivery date was given as 19th Oct'21 and till now they have not delivered. This time it reached the nearest hub to my address. It is not even stuck at the mother hub and has not even reached any wrong Flipkart facility. Still, they are not delivering. I am repeatedly mailing and calling them still they are not delivering. I also requested them to share the address of the Flipkart facility so that I can pick up the order myself still they are neither responding to my mails and nor calling me. I request you to take strong action against Flipkart because they are cheating customers they are not delivering products and canceling the orders. If they cannot deliver then why did they take order?? I have paid the whole amount and they are not delivering and keep on extending dates I would have got interest for that money if that was in my bank. I am seriously frustrated now its been a month now daily pain of writing emails and calling them after buying from them. They are not able to deliver orders despite reaching the nearest hub.I urge flipkart if you cannot deliver at least share the address of the Flipkart facility I will myself go and pick up my order.

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          M
          Mahendra_1987
          from Pune, Maharashtra
          Oct 8, 2021
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          Address: FLAT NO A201 ZINNIA ELEGANS VINODE NAGAR, vinode nagar

          I have ordered one phone from flipkart with exchange offer. Order ID is OD[protected].
          Yesterday delivery person attended delivery and refused to take old mobile with screen guard. My father went to shop and removed it which is actually not a process of exchange.
          The delivery person not reattempted delivery yesterday.
          Today i have tried to contact him then its showing pin is incorrect. I tried many times for callbacks from flipkart but no reply.
          Delivery person is intentionally harassing my old parents since they have formated old phone and waiting for new one. He is not having any contact due to format of old phone.
          My both parents are senior citizens and they can't complete every unusual demands of delivery person.
          As a customer it is my right to ask flipkart a status of my product and provide me product for which i have paid.
          Flipkart is really ignoring my request and treating like garbage.
          Flipkart is updating delivery status as they want and blindly trusting delivery person.
          I think delivery person will not attend another delivery and cancel order. Also flipkart service is so super that they trust delivery boy but not customers.
          Delivery person is torturing my parents by any unusual demands.
          I have tried in many ways to contact flipkart including Twitter but they don't have any direct point of contact which is illogical.
          Please request you to look into this and provide one consumer his right.
          My parents stay at hometown and can't handle such torture from flipkart.
          Please give justice.
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Oct 10, 2021
          Flipkart Customer Care's response
          We will revert on it.
          Oct 12, 2021
          Updated by Mahendra_1987
          Flipkart is trying to close my complaint with reason which are not as per guidelines.
          As per exchange process my old phone is meeting all criteria. If it's not matching flipkart need to give evidence of it. Behavior of flipkart is not as per exchange Guidelines given by them.
          Flipkart is blindly trusting delivery boys who are harassing my parents. Old phone was inspected 8 times in different visit. There was not only delivery boy visited my home. Every time 2 or 3 local gunda type boys with delivery boy who misbehaved with my mother and father.
          Is it policy of flipkart?
          I am bagging for action against delivery partners but flipkart interested in supporting such local gunda raaj.

          Oct 12, 2021
          Updated by Mahendra_1987
          Please refer attachments for condition of old phone to be exchange.
          Please show me is it ok to reject?
          Why flipkart is rejecting exchange if it fits completely in exchange criteria.

          Oct 25, 2021
          Updated by Mahendra_1987
          Received many times call from flipkart and putting pressure to close complaint. I refuse to accept cancellation then they are closing my complaint with same resolution of cancellation.
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            D
            Dhiraj Kalwar
            Oct 8, 2021
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            I want to exchange my intex phone when I enter imei number in filpkart it showing imei does not match
            Flipkart customer support has been notified about the posted complaint.
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              S
              sid12399
              Oct 8, 2021
              Resolved
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              Resolved

              I ordered a mobile device on 3rd October 2021.
              This is my prepaid order.
              Expected delivery date was 5th October 2021.
              But then the product was not shipped and when discussed they changed to 8th October 2021 then 11th October 2021.

              Today is 8th October and product is not yet shipped.
              Please help.
              Nov 11, 2021
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Oct 10, 2021
              Flipkart Customer Care's response
              We will revert on it.
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                A
                Aarthi Velumani
                from Chennai, Tamil Nadu
                Oct 8, 2021
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                Address: Bangalore

                I ordered iphone which is supposed to be delivered on 5th oct. but it is not shipped yet.no proper response from customer service. I hv paid 55000 but now they are threatening that they we will cancel the order due to some courier issue. So this seems a fake offer i hv paid 55k for this a week before.
                I need the phone to be delivered ASAP. If they cancel the order i wanted this to be highly escalated as fake big billion day. They are responsible to address my concern as they are holding my 55k
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Oct 10, 2021
                Flipkart Customer Care's response
                Hi, Greetings from Flipkart! We are sorry for the trouble caused. We regret to inform you that we are unable to find any details with the information shared. Hence, request you to share more details about the order ID, along with the registered email ID and contact number to check and assist you further. Your kind understanding and cooperation are appreciated. Thank you.
                Oct 10, 2021
                Updated by Aarthi Velumani
                Ph no: [protected]
                Order ID: OD[protected]
                Oct 10, 2021
                Updated by Aarthi Velumani
                Email:[protected]@gmail.com
                Oct 10, 2021
                Updated by Aarthi Velumani
                Worst customer support ever

                Oct 10, 2021
                Updated by Aarthi Velumani
                Simply extended the date without providing any solution
                Name:Aarthi Velumani
                Email:[protected]@gmail.com
                Phone Number:[protected]
                Order ID: OD[protected]
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                  P
                  pravai1980
                  Oct 8, 2021
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                  Address: E 304 SHYAM-2 NR.CIMS HOSPITAL,OPP RAILWAYLINE ,SOLA,SCIENCE CITY

                  I bought one suite from flipkart my ordered size 38 and my bill received 38 size but when i open my box in 32 size i try to change my size but flipkart website not change option only my refund option show
                  i request to change my size from my address
                  Flipkart customer support has been notified about the posted complaint.
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                    A
                    Anas khann
                    from Pauri, Uttarakhand
                    Oct 8, 2021
                    Resolved
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                    Resolved

                    I ordered an item from flipkart on 2nd of oct .But the product is not yet shipped
                    It was to be delivered on 07th of October. I tried calling the customer care they told they are trying to resolve it but no update till now. Being a plus member i did it prepaid please ship my product ASAP please flipkart mob- [protected]
                    Nov 19, 2021
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Oct 08, 2021
                    Updated by Anas khann
                    My order id OD[protected]

                    Verified Support
                    Oct 10, 2021
                    Flipkart Customer Care's response
                    We will revert on it.
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                      D
                      Dr Sankar Karan PhD
                      Oct 8, 2021
                      Resolved
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                      Resolved

                      To
                      The Officer/Official Concerned
                      The M/s flipkart
                      https://www.flipkart.com/
                      Flipkart Internet Private Limited,
                      Ozone Manay Tech Park, #56/18 & 55/09, 7th Floor,
                      Garvebhavipalya, Hosur Road, Bangalore – 560068, Karnataka, India.

                      Sub.: Complaint regarding Breach of Trust and no supply regarding online flipkart order no. OD[protected] wrt Dr. Sankar Karan, Shyamashree, Vidyasagar Pally, Kabi Satyen Dutta Road, Po. Nimta, Birati, Near 237. Bus Stand Kolkata - 700049, West Bengal,

                      Dear Sir,
                      I have order on Sun, 3rd Oct 2021, online, one new mobile set for my daughter from my personal hand to mouth earn saving. The payment has been done instantaneously on Sun, 3rd Oct, 2021. At the time of payment it was assured for delivery by 07/10/2021. The details are as below:
                      Order ID: OD[protected]
                      SAMSUNG Galaxy F62 (Laser Blue, 128 GB)
                      Color: Blue
                      Seller:TrueComRetail
                      ₹13, 369
                      2 Offers Applied
                      Expected by Thu, 7th
                      Exchange value of SAMSUNG Galaxy On Max - ₹4, 950

                      It is regret to say that on 08/10/2021 till I am not getting my order product whereas M/s flipkart is enjoying my hand to mouth earned money for the whole period. This causes not only monetary loss to me but also my causes high mental agony and illness.

                      You are requested to provide me the details of certainty wrt getting my product and monitory compensation for Breach of trust and mental agony.

                      You are also requested to provide, why the legal action are not be taken against M/s flipkart for Breach of trust and illegal enjoyment of my hand to mouth earned money as per the law of land.

                      Thanking you.

                      Yours faithfully

                      Dr. Sankar Karan,
                      Shyamashree, Vidyasagar Pally,
                      Kabi Satyen Dutta Road,
                      Po. Nimta, near 237. Bus Stand
                      Kolkata - 700049, West Bengal,
                      E-mail: sankar.[protected]@gmail.com

                      Copy to:
                      1. CMD, The M/s flipkart, https://www.flipkart.com/
                      2. Regional Manager, The M/s flipkart, https://www.flipkart.com/ Concerned
                      3. Chairperson, Consumer forum, India Concerned
                      4. All Concerned
                      Nov 9, 2021
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 09, 2021
                      Flipkart Customer Care's response
                      we will revert on it.
                      Till now the complaint not resolved. The M/s Flipcart cancelled the order without any reason. I want to know the reason. Where should i complaint, Directly to the brand ambassadar of through legal procedings. Let me know.
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                        A
                        ajwiz007
                        Oct 8, 2021
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                        I ordered an iphone on 2nd oct and was supposed to get it by 4th and then it was delayed till 7th but still now i didnt get the product neither did i get any update
                        Flipkart customer support has been notified about the posted complaint.
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                          A
                          Ajeetyadav1998
                          Oct 8, 2021
                          Resolved
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                          Resolved

                          Address: 93,109 gopal nagar gopalpura 302015
                          Website: www.flipkart.com

                          Sir i bought iphone 7 from flipkart which cost ₹14534. When I received the parcel and I opened it then i found that mobile was missing in the box. I received only a empty box. I also complained to flipkart many time but they didn’t solve my issue. Order id-OD[protected]
                          Please help me.
                          Oct 18, 2021
                          Complaint marked as Resolved 
                          My issue is not solved yet.
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 09, 2021
                          Flipkart Customer Care's response
                          We will revert on it.
                          Oct 18, 2021
                          Updated by Ajeetyadav1998
                          My issue is not solved yet. I have not received my refund. Flipkart is a fraud site.
                          Verified Support
                          Oct 24, 2021
                          Flipkart Customer Care's response
                          We will revert on it.
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                            V
                            vivekjainpu
                            Oct 8, 2021
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                            Date of Incident: 07/10/2021

                            on that day in morning nearly 10:30 AM ordering a Product from Flipkart which was cost 52999 Rupees At the First AT the time of transaction due to delay of OTP Session Was Expired And Payment got Cancelled Also the Order. After Few Minutes I tried Again to order Then The payment also done also the order from flipkart. After tht i got to SMS from Bank Related TWo Transaction Got Debited Form my Account Amount 52999 Two Times.
                            Transaction Detail
                            07 Oct 2021
                            INB/[protected]/FLIPKART PAYMENTS(PAYU)/ 52999.00

                            07 Oct 2021
                            NB/[protected]/TECHPROCESS SOLUTIONS LTD/ 52999.00
                            Flipkart customer support has been notified about the posted complaint.
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                              N
                              NisH16
                              from Pune, Maharashtra
                              Oct 8, 2021
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                              Website: Flipkart.com

                              I have ordered an iphone from flipkart on oct 3, 2021. Due to delivery issues in my location i have to cancel it on oct 5, 2021. Flipkart claim to credit the amount to my bank account by oct 7, 2021 but till now nothing have been there in my account.
                              When i call the flipkart, they say amount have been refunded by us you have to check with your bank with ____ refund reference number, we cannot do anything in this.
                              When i contact to my bank, they say we as a bank donot have any info about ____ refund reference number, contact your app(i.e, flipkart) as they are the one who is responsible.

                              Now I'm literally feeling like a basketball getting passes from flipkart to bank and then bank to flipkart.

                              I would be grateful, if anyone could help me
                              Flipkart customer support has been notified about the posted complaint.
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                                tushars20
                                from Alwar, Rajasthan
                                Oct 8, 2021
                                Resolved
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                                Resolved

                                I have ordered an iPhone 12 From Flipkart on the 3rd of October. & the promised delivery date was 6th Oct. But they revised the delivery date to 10th Oct.
                                Now as of today the order has not been shipped yet, I don't think it will be delivered before 10th Oct.
                                I have reached many times to Customer Support But no one is giving any update about shipment.
                                Nov 9, 2021
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 09, 2021
                                Flipkart Customer Care's response
                                We will revert on it.
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                                  Praveen122
                                  from Kakinada, Andhra Pradesh
                                  Oct 8, 2021
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                                  I had placed smart watch with order ID OD[protected] from HYDTEL RETAIL SALES on 5th october 2021 and given assured delivery on october 8th 2021 but till now the product has not been shipped by the seller . And when I reached flipkart customer care to my amazement they too do not have answer to this situation.This is why people are afraid to trust even big ecommerce sites like yours also.
                                  Please kindly resolve my issue asap
                                  This is a gift to a special person flipkart and you've just ruined both time and money
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 09, 2021
                                  Flipkart Customer Care's response
                                  We will revert on it.
                                  Oct 10, 2021
                                  Updated by Praveen122
                                  Still there is no result..no reply from flipkart or anybody.my order is still not yet shipped
                                  The worst ecommerce company, amazon is far better than you
                                  Hey!
                                  So did you finally got the product or not?
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                                    N
                                    Nishant Saluja
                                    Oct 8, 2021
                                    Resolved
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                                    Resolved

                                    Hi, I have ordered an Apple Airpods with order no OD[protected].
                                    Had ordered the same on the 4th of October but the customer care advised me to cancel it and reorder due to delivery issues.
                                    Ordered it again on the 5th with a delivery date of the 6th, and today on the 8th the order has not yet even shipped. The customer care just says that we have taken a complaint but have no further update.
                                    We are not even getting an update as to when will the products be delivered.

                                    Today since morning all the numbers, the customer care, the greviece office number etc are bared from incoming calls
                                    Oct 10, 2021
                                    Complaint marked as Resolved 
                                    Product delivered today
                                    Flipkart customer support has been notified about the posted complaint.
                                    Oct 08, 2021
                                    Updated by Nishant Saluja
                                    I dont even have a delivery date as of now

                                    Verified Support
                                    Oct 09, 2021
                                    Flipkart Customer Care's response
                                    We will revert on it.
                                    Verified Support
                                    Oct 12, 2021
                                    Flipkart Customer Care's response
                                    We will revert on it.
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                                      A
                                      ARUN KUMAR SAHl
                                      Oct 8, 2021
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                                      Address: Flipkart is an Indian e-commerce company, headquartered in Bangalore, Karnataka, India, and incorporated in Singapore as a private limited company
                                      Website: Flipkart is an Indian e-commerce company, headquartered in Bangalore, Karnataka, India, and incorporated in Singapore as a private limited company

                                      I am losing my voice when I talk to my head phone
                                      Flipkart customer support has been notified about the posted complaint.
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                                        K T Rishad
                                        Oct 8, 2021
                                        Resolved
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                                        Resolved

                                        Address: Kolothum thodika(HO),Chathalloor (po), chathalloor west

                                        Iam purchased realme s in this bbd sale(04/10/21), But the product battery draining issue is very high...6 hr using the battery remaining 48%.

                                        Iam try to return the product..but flipkart said to go to service center...

                                        Now iam realme service center in manjeri, they said call to customer care..

                                        Pls help urjent
                                        Nov 9, 2021
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Oct 09, 2021
                                        Flipkart Customer Care's response
                                        We will revert on it.
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