Flipkart Complaints & Reviews

Hi, I tried to check the exchange price of my device, but Flipkart is not able to recognise my device IMEI number. Please help.

On 18th September 2021 I ordered a Boat
bluetooth headphone worth Rs. 1899 from
Flipkart, and I received the package on 19th
September 2021 when I opened the outer
package I saw that There was 2 seal in the
main product package, after opening the main
product package I saw that the product was
missing in the package and when I raised a
complaint about it to the company. They
rejected my refund request saying that "We would
like to let you know that your return request
could not be fulfilled by the seller as their courier
partner has confirmed delivery of the item in
your order with order id
OD[protected] with the product
being intact." And more over they blocked my
Flipkart Account without mentioning anything so
that I cannot contact the customer service for
help and take any further step. Please kindly
help me In this incident.

Iam unable to do the payment using my easy buy credit card. I have a good credit limit and my card is active (ensured with the bank)

I've ordered food colour from Flipkart, and order has came to delivery boys 3 days before and he called and told me "your parcel will reach today" but even after 3 days he didn't delivered, and when I asked him today he talked so rudly .
Address is, Vill - Babhandih, Po- Chitaukhar, Ps - Nasriganj, Dist - Rohtas, State - Bihar, Pin - 821310 .

Dear Sir/Madam,
I, Mr. Bhawanishankar B. Kumawat, ordered a laptop (OD[protected] on 16 sept, 2021 at almost 95% discount which costed me 1900 rs and I received the message that it will be delivered on 25 sept 2021. But after 3-4 hours I received a message that my order has been cancelled by the seller (without my intention) reason was shown that Product is out of stock. But when i checked it was still available in stock but at a price of 45, 514 rs now. So I immediately contacted the customer care to find the actual reason but your customer service is the worst I have ever seen. Your executives used to pick my call, listen to the whole situation and then keep my call on hold for 10 minutes and then cut the call at the end without even informing me. This happened with me 8 to 10 times (I have all the call recordings). This was a total mental Harassment.
Now in a new mail it was said that I have to order a new product again for 45, 514 rs and get a difference amount in form of flipkart gift card after delivery is over. As we all know flipkart gift card can be used only for purchase on flipkart. So in short You want me to pay 45, 514 in cash for new order and again i have to do shopping of 43000 in gift card purchase, So total shopping will be of almost 88, 000 which is a clear business model. And again in a new mail you disapproved this also.
Here comes the main issue, Flipkart has given me 3 different reasons of why my order was cancelled. I never expected such mismanagement from a E commerce Giant like Flipkart.
1.First they said your order was cancelled bcoz it was out of stock (which is of course a lie bcoz it was in stock all the time and even now)
2.Then I received a mail in the morning stating that it was cancelled due to an unexpected constraint faced by the seller and you are eligible for difference amount gift card
3. Again in a new mail stating a new reason that seller has listed the price incorrectly due to an unforeseen error and i will get refund of only my 1900 rs paid online.
{I have attached screenshots of all the three reasons below.}

Then at last one of your executive listened to my whole situation and he said the same thing that I have to order a new laptop and difference amount will be given in flipkart gift card which I didn't accepted and I told him to transfer my call to the superior but he kept my call on hold 2-3 times and then after discussing it with someone he finally told me that your 1900 will be refunded and the difference amount i.e (45, 514-1, 900) will be transferred in my flipkart wallet so that I can order a new laptop (time stamp 27:50 in the call recording attached below). I confirmed it 4-5 times and he said that difference amount will be transferred. But when I am confirming it with your other executives they have no clue about it. {I am attaching the whole call recording of 36 minutes in this mail}

So, at last what I want is that either you deliver the product for the amount I paid at first or transfer the difference amount in my bank account or in form of gift card. Or else I will have to follow the legal way. also pay reasonable compensation for all these mental harrassments.
When a customers orders something at Flipkart it's an implied promise by the flipkart to deliver the product, they can not cancel it without customer's consent. Secondly I was given false information about the reason why it was cancelled which is not expected from such company. Then your executive has told me that compensation will be given to me.

I am also attaching the link of similar cases which has been registered before by others where pure justice was given by the court, I expect the same in my case also.

https://indianonlineseller.com/2015/03/flipkart-to-pay-rs-5500-compensation-for-...⇄ -Pooja%20Vishant%20%7C%20Mar&text=The%20year%202014%20was%20the, thousands%20to%20a%20large%20extent.

Plz don't repeat the same things, Don't tell me to place a new order I don't have that much money. Either deliver the product or give difference amount as compensation so that I can place a new order. Get me the solution asap.

Flipkart packed wrong item. I have purchased A FPX Neckband Headphone but i just recieved A Scroo driver in packet and I want replacement but Flipkart delay my order return and refund, replace.
I need urgently help me.

Ordered Apple AirPods with Charging Case Bluetooth Headset with Mic on 29th July, 2021 at a cost of Rs 11, 490 from Seller LLPSCA listed on Flipkart App. Order ID is OD[protected]. Order was delivered on 2nd August but instead of Apple Airpods, realme Buds 2 was delivered. Raised a return/refund for the product rightaway. Its been over a month now and yet there is no update on the issue. The backend team has asked for photo IDs, which was also provided within time. The team has not updated with the status yet and the resolution date keeps on shifting. First it was set to 4th Aug, then 18th Aug, then 20th Aug, then 24th Aug, then 30th Aug and now it is 8th Sep, 2021. Recently they have agreed for Refund and the wrong product is picked up, but till now 3 times Wishmaster has come for product pickup but wishmaster are not updated that he has to pickup wrong product and brand and all 3 times pickup is denied.

Hi Team,

I have placed the order for HP 15s Core i3 11th Gen - (8 GB/512 GB SSD/Windows 10 Home) 15s-FQ2072TU Thin and Light Laptop (15.6 inch, Jet Black, 1.69 kg, With MS Office) on Thu, 16th Sep and it was cancelled by the flipkart by giving me excuse that Since the item went out of stock, it was cancelled. Than after i go there chat support and they confirmed me that i can place a fresh order and they will add the difference amount gift voucher in my flipkart account.

But than i received a call from flipkart associate and now he is denying that they will not be able to compensate against this. Request you to please help me to get the resolution. I need this product urgently.

Thanks & Regards
Ajay Yadav
[protected]

I ordered lenovo laptop in the month of october 2020 now its not working good so now i need service that customer care nomber peoples recieve call and giving invalid nomber they are not giving proper service their

so requesting you to help to inconvinience of my problem
Thank you

Order id:--OD[protected]
MOB NO: [protected]
DATE:19/09/2021...

I had ordered a mode by red tape shoe from flipkart 1st august 2021, as the product was not expected so i got that returned by 8th august 21.as per flipkart refund initiated by them 27th aug but that not reflected on my account as i sent them my account statement also.after that flipkart close that case and they are not looking this matter to get my refund back.

We have purchased realme tv from flipkart last year and for last 5 monts it is not fuctioning due to damage in display. This been informed to the service provider and flipkart and confirmed that the amount will be refunded. But now it is informed the case has been closed without providing any refund. This is purely cheating and not able to contact flipkart on the same.
The case id is : FW[protected]
Need a solution in this issue/we will be forced to move legally.

I ordered a Dell Laptop from Flipkart on 5-Aug-2021. After a few days, i noticed that the hinge of the product makes creaking noise. It is also uneven. Since the laptop was in refund period, i contacted flipkart and ask them to take back the product and refund me or give me another replacement of the same one. Flipkart goes through the process of closing the issue after doing some checks. This happened (closing the issue) 5 times now. This is utterly irritating behavior from Flipkart. It has been more than 2 months and nothing happening about it.

My name is Nishkarsh Tripathi, I am from Moradabad.
I purchased a laptop on 11th of Sep, 2021 and on 12th of Sep, 2021 flipkart delivered me a dead laptop and immediately I placed a return request. Then flipkart customer care called me and said "A technician will visit your place for verification before 16th of Sep, 2021." On 14th of Sep, 2021 I received the contact details of technician, I called him and asked when he would be visting my place on which he said "Today I don't have time I'll tell you tomorrow" .I waited till next day evening then I again called him to ask the same thing on which he replied "I don't have your request go and call flipkart, don't argue with me". I called flipkart and they told me to wait till 16th of Sep, 2021. Today is 18th of Sep, 2021 still no technician visited my place and flipkart again extended technician visit to 22nd of Sep, 2021. I am not able to do my office work because of all this, all my saving of Rs.1.03L has been taken by seller and i am sitting with this dead laptop, waiting for technician since last 5 days. Above all this there is no possible way to raise a complaint against the technician as he is misbehaving with me on each and every call. Flipkart is again and again marking all my issues as resolved by themselves but I am facing the same problem since last week. They are wasting my precious time in a hope that I'll cancel the return. All my funds are blocked because of which I am not able purchase another laptop from some other place. Please help me get a replacement or refund so that this mental torture gets over and I can resume my work.

I have ordered two apple airpods and both were cancelled by Flipkart after shipping and niw price is increased and they are saying its cancelled because of out of stock and still available for buying.
I need compensation for difference of amount
Order id- OD[protected]
And - OD[protected]

I have ordered a verona laptop table on 14th september 20121 and the delivery date is on 21st september 2021 but the product isnt shipped yet.So kindly look into my issue and resolve it as soon as possible.i need the item urgently

I have ordered Boat EarPods from flipkart and transaction done through Google pay but after that its not showing in my orders.
My transaction id is :[protected]

My email address is : [protected]@gmail.com

On 19.01.2020 I ordered Acer Swift 3 (order id:-OD[protected] worth Rs.44990 from flipkart and got deliverd on 05.02.2020. I received a damaged product(having keypad issues) and replaced so replaced it. Flipkart sent me another product replacing that one. It was okay till I discovered that I recieved an used refurbished product even after replacing from Flipkart. I was facing issue with my charging port and I raised to customer self service in Acer website at (https://customercare.acer-apac.com/). I put my SNID no.
( NXHBJSI00193701D7B7200 ) of my laptop and discovered that it was purchased on 19.09.2019 ( which is 5 months before my invoice date) and my warranty expired on 19.09.2020 which should be 05.02.2021 (as of 1 yr warranty). I am disappointed with Flipkart regarding this scam.They are selling the used laptops to the customers . I want a full compensation for the scam and i want this issue to be solved. Please give my money back Flipkart. I wont pay you for an old product. Please take back the laptop. I will take legal step for it and will visit consumer court if my issue isn't solved.
Attaching the proof below for the issue.

Delivery boy not come to the pick up my product

I have bought a DEYANN Men Kurta and Patiala Set from flipkart which was ordered on[protected] and I have raised a return request for it on 8th sept., 2021 and pickup deadling was 15th sept. 2021. 15th sept. they have not pickup my item and cancelled my return request. I again called customer care for the same and they have raised return request again but still it is not picked up yet and when i am calling them to picked up my item they are giving excuses. Please help me out to pickup my item and get return from flipkart.
I am sharing the details of my order:
Order ID - OD[protected]
Invoice ID - FADL0P[protected]
Delhivery tracking ID[protected]
Refund Amount - 2246/-

Hey flipkart my order ID is OD[protected] I had ordered a HP laptop from them and therefore they cancel
my order without any confirmation from me asking me to place a new order on the site again thay say they will pay the difference amount in the form of giftcard if i purchase it again in the next 7 days but when i asked them to assure me that u will definitely pay me the amount they failed to do that and now they are directly giving a reply that they will refund my money (price difference at the time of buying) and i had a lot of orders which they cancelled stating different reasons of out of stock / losting prolems seller problem etc etc please help me in this matter