[Resolved] Flipkart — return request is pending.

V

Venkat Somisetty

from Addanki, Andhra Pradesh

Nov 22, 2018

Address: Guntur, Andhra Pradesh, 522001

Website: Flipkart app

I order lg refrigerator blue color emi option from flipkart - order id:od[protected]. I received different colour lg refrigerator product on 17 th nov. Same day i requested for return (Return id:[protected]). But till now showing return request is pending already my emi converting and debit my credit card payment. I called them 10 or more times but there is no result. Every time they told me that we have after 48 hour your resolution is solve but still now is showing your return request is pending please solve the problem replace the blue colour refrigerator i[censored] not possible please cancel my order refund the my amount immediately.

Was this information helpful?

No (2)

Yes (17)

Dec 28, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Nov 23, 2018

Updated by Venkat Somisetty When was resolved this issue

Nov 24, 2018

Updated by Venkat Somisetty Still now Status is Showing Return Request is pending.

Verified Support

Nov 24, 2018

Flipkart Customer Care's response We will revert on it.

Nov 24, 2018

Updated by Venkat Somisetty Why was flipkart return rejected what happening is there?

Nov 25, 2018

Updated by Venkat Somisetty When was resolved this issue & when was Replace the New Product Flipkart told Every day 24 to 48 hours TAT.

Nov 25, 2018

Updated by Venkat Somisetty Please Help me Already Flipkart picked my product17 Nov 2018 But still Now Flipkart not replace the new product.

Nov 26, 2018

Updated by Venkat Somisetty Product is RTO On 24 Nov 2018 (Seller resived)But not Replace new product or Not Refund the my Amount. And Iam also mentioned Screen short please find it.

Verified Support

Nov 26, 2018

Flipkart Customer Care's response Customer raised a complaint stating that the product delivered was different from what was ordered. We have interacted with the customer and raised a return request with the seller for the refund of the order. The seller has confirmed the refund has been completed on 26 November 2018. Hence, closing the complaint form our end.

Related Flipkart reviews

View all 47285 Flipkart Reviews

Comments

S

Saharsh_1

Dec 16, 2021

I have received broken item and I have already requested for replacement but my request is still pending. Contacted CC thrice but till now no resolution is provided.

Reply

S

Saurabhnisha90

from Purnia, Bihar

Oct 5, 2022

Dear sir
I orderd(ID-OD[protected] then when it was available in cart with 40 size Allen Solly men black printed casual shirt placed on 27th Sep 2022 when i saw it on the 4th Nov 2022 this order was cancel by the seller.I purchase this shirt for special festivel Shubh Dipawali & it's my favorite shirt, but how can a seller cancel my confirmed order?
Kindly look into this matter on priority basis because to keep faith on flipkart. #Saurabh Kumar
[protected].

Reply

S

Saurabhnisha90

from Purnia, Bihar

Oct 5, 2022

Dear sir
I orderd(ID-OD[protected] then when it was available in cart with 40 size Allen Solly men black printed casual shirt placed on 27th Sep 2022 when i saw it on the 4th Nov 2022 this order was cancel by the seller.I purchase this shirt for special festivel Shubh Dipawali & it's my favorite shirt, but how can a seller cancel my confirmed order?
Kindly look into this matter on priority basis because to keep faith on flipkart. #Saurabh Kumar
[protected].

Reply

R

rafs123

from Mumbai, Maharashtra

Aug 8, 2023

i have a approved return pickup ? inspite of talking to so many people in customer care, even the escalation department, nothing has happened ?the pickup is waiting for more than 15 days ? in whatsapp i have clicked on NO ATTEMPT MADE too, its harassment . my order number is OD[protected], will someone do something ?

Reply

Post your Comment

Comment Guidelines