[Resolved] Flipkart — rs. 10000 cashback not received from flipkart for my google pixel 2xl(offer on hdfc debit card)

Akash45

from Bengaluru, Karnataka

Website:

www.flipkart.com

Flipkart had cashback offer on google pixel 2 xl for Rs. 10000 by paying through HDFC bank debit/credit card and I am eligible for this offer as I ordered the product through HDFC Bank debit card (Order Id: OD[protected] which was delivered to me on July 2nd 2018.

This amount was supposed to be credited into my account by Aug 30th 2018 as mentioned on their website clearly. The date's passed and the amount is still not credited. I contacted Flipkart support multiple times and they are not giving me proper answer and asking me to wait more and more. Please help.

I am attaching the snapshot where it's mentioned that cashback will be credited by Aug 30th 2018

Regards,

Akash Sharma

+1 photos

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Oct 4, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Sep 03, 2018

Flipkart Customer Care's response We will revert on it.

Sep 19, 2018

Updated by Akash45 They just keep giving me dates but don't deposit the cashback in my account

Sep 21, 2018

Updated by Akash45 It's been 21 days now and there's still no sign of the cash back that I was promised. Please help.

Sep 21, 2018

Updated by Akash45 Also,

+[protected] [Grievance Officer]
+[protected] [Corp Office]
+[protected] [Grievance Officer]

When I try to call Grievance Officer, both numbers don't have incoming call facility(they are barred) and the corporate office number is wrong.