[Resolved] Flipkart — sale of redmi note 5 pro | |
Dear Sir/Madam 1. I have ordered Redmi not 5 pro (Black) thrice and paid successfully thriugh sbi credit card but every time the order was cancelled by flipkart stating unforseen reason. 2. After first order cancellation, i tried for the 2nd time but that was also cancelled by flipkart. Then i booked a call with your customer care. The customer care told me that the product may not be available with the seller thats why the order has been cancelled by seller and secondly he told to try one more time. I placed the order for the third time and again it was cancelled stating the same raeson. 3. I want to know why my orders are being cancelled. Is it due to unavailability or flipkart do not want sell on the 10% discount through sbi credit card which is shown in black bold letters in discount option. If the product is not available with the seller, why the flikart is accepting the order or showing out of stock. 4. Now the the same product is on sale today w.e.f 12 PM on flipkart. That means flipkart did not want to give sbi credit card discount which they were showing till yesterday. 5. You are requested to look into the matter and do the needful. With regards CP Singh Was this information helpful? | |
Aug 25, 2018 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Jul 24, 2018 Flipkart Customer Care's response We will revert on it.
Verified Support Jul 25, 2018 Flipkart Customer Care's response Customer raised a concern regarding the cancellation of the order. We had spoke to the customer and apologized for the order canceled and asked him to place a fresh order again. Customer agreed and hence closing this complaint from our end.
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