Flipkart — Samsung J7 2016 mobile

jrbiranjan

from Pune, Maharashtra

Address:

Nagpur, Maharashtra, 440025

Se eir,
I purchased a Samsung S7 2016 mobile phone through flipkart and it was delivered to me on 5.9.16

I used the phone for 3-4 days and found that its sound volume is very low.

I called the customer care helpline [protected] three times. I was informed that you should have checked its features before ordering. How can I check volume of mobile before receiving it ?
More this mobile phone was not available in open market.It was available only on flipkart.

Now I want to return this mobile and get another good piece of Samsung J7 2016 whose sound volume is very good. Or Under the exchange scheme I am willing to buy Sony Xperia C4 mobile phone through flipkart. Whatever extra money is to be paid, I will pay it'

But nobody is listning on helpline.

Please do the needful.

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Flipkart customer support has been notified about the posted complaint.

Sep 17, 2016

Updated by jrbiranjan Please replace the Samsung J7 2016 mobile phone with another good piece ( i.e. having good sound volume )or
under exchange scheme give me Sony xperia C4 dual mobile phone. I will pay the difference or extra amount required.
Thanks,
Dr J R Biranjan
Nagpur

Sep 17, 2016

Updated by jrbiranjan The loudest volume of sound (ringtone and others) of this mobile is hardly audible at 5-8 feet distance.

Sep 17, 2016

Updated by jrbiranjan I doubt whether it is original product or duplicate product.