Flipkart — Sansui ac 1.5 ton 5 star ac :in[protected]

Address:	560034
Website:	www.flipkart.com

I was assured that issue on installation of Sansui 1.5 ton 5 star split AC would be resolved today 14th June 2016 by 3:pm. My incident No is :IN[protected], but still nobody visited my place, then how come I am getting such false update that it is been installed and ready to use. What kind of fraudulent action is this ?

I was really excited when I purchased this AC from Flipkart, as Flipkart was a big brand for us and I was getting good discount, but now I am felling trapped, why did I purchased it and installed it from Flipkart.

I have went through lots of mental harassment and tensions while following this up right from 6th of June ' 2016( where Mr Anish from installation and Demo department kept on flipflopping from his words and made me conference with Jeeves people in Patna telling me he is from Sansui and both of them cornering me that all fault is mine), when a technician from Sansui (arranged by Flipkart)visit my house for inspection of AC and told its installation is not done correctly so your unit is not giving effective cooling and since Flipkart has involved it authorised 3rd party agent to installed it they cannot re-installed it, as it would cost be again.

On requesting Flipkart executive again and again about the complaint, till date I only get calls for that I need to pay again for certain accessories for re-installation.
Why should I pay more if it is not my fault?
Now I am receiving such mails and sms, when no body came to house

Now I have gone through enough mental tensions and had been enough patient, I request you to please take away your units and refund my total amount Rs 22900(AC cost)+RS 1500 (Installation) . I can't take more pains now.
Now please stop advertising for easy refund if you can't do it

Thanks
Niharika