[Resolved]  Flipkart — saying entered imei does not belong to the brand & model

Address:560068

Dear Flipkart, I entered My old phone(Lenovo K8 Note) IMEI number in order to place my new smartphone (poco x2) order but unfortunately it says "Entered IMEI does not belong to the brand & model" Although I am having a flawless handset purchased by my own, As I need to purchase this mobile as the mobile POCO X2 is running on sell every week only please help me to get it solved. Waiting for a quick response!
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Mar 30, 2020
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Feb 28, 2020
Flipkart Customer Care's response
Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your order details from the shared information. Request you to share the order ID in order to assist you further. Hope to hear from you soon.
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