[Resolved]  Flipkart — Scam done by flipkart and delivery team.

So, i ordered a New Balance men sweatshirt on Oct.3.2021 and expected delivery was on Oct.6.2021.
Due to some reasons i wasnt able to collect my order on the same day and it went back to the delivery office. I reached out flipkart customer care explained my issue and they said the delivery guy will try again tomorrow. I got hold of the delivery guy and he said the same.
Then yesterday which was 7th the delivery day i received no notification of out for delivery so i called the flipkart customer service again and executive jyoti said due to some technical issue its delayed and will be delivered by oct.12. I have the recording and everything for the same i requested for a callback from supervisor but she hung up on me.
Now, last night I received a message saying delivery people couldn't get a hold of me and order is cancelled. Flipkart says i am the one who cancelled the order. Delivery guy had my alternate contact number even my contact number but it was never out of delivery and I never raised a cancellation request. What happened to the policy of delivering the very next working day???????

Scam: I ordered the jacket at 1799 Rs. Now it is at 3000Rs. I want to ask flipkart who is responsible for the loss of product and the margin between the price which is almost half.

I want my jacket at 1799 price or next i am going over social media and uploading the screenshots of chatbot, messages from flipkart and the recording.

Attaching screenshots. Please do let me know if you want to hear recording also.
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Nov 9, 2021
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Oct 09, 2021
Flipkart Customer Care's response
We will revert on it.
 
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