[Resolved] Flipkart — seagate 2tb backup plus wired external portable hard drive | |||||
I received the subject product on 18/12/2017 as per my order on 15/12/2017. The product comes with manufacturer (Seagate) warranty of 3 years. After examination of product, i noticed that the product serial number mentioned on product & the same as per invoice are not matching. So if in case i required to use product manufacturer warranty in future, i cannot prove that this is the same product that i purchased through flipkart on 18/12/2017. Here are further details of my order. My order no.: od[protected] dtd. 15/12/2017. Flipkart invoice no.: faaae[protected] dtd. 16/12/2017. Product's imei/serial no. As per invoice: 1k9am6-572. Imei/serial no. As per actual product: _. Total amount i paid to flipkart: inr. 5, 899/- dtd. 18/12/2017 upon delivery of product. Please refer the photos of actual invoice & the product. As you can notice, there is mismatch in product's imei/serial as per invoice & product. Request you to please help me resolve this issue on priority & issue me the amended / corrected invoice with correct imei/serial no. Details. Thank you. My contact details: mobile - [protected], e-mail - [protected]@gmail.com Was this information helpful? | |||||
Jan 22, 2018 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Dec 22, 2017 Flipkart Customer Care's response We will revert on it.
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We have received a request for your order with Txn ID:TX[protected] and are trying to confirm the payment with your bank. If your amount has already been deducted, your order will be confirmed shortly. In case we are not able to confirm your payment, we will refund the entire amount to your account/wallet automatically.
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