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[Resolved]  Flipkart — the delivery boy is not accepting the replacement

Address: Idukki, Kerala, 685582

You are cheating the customers, you send me a broken phone and your delivering boy is not ready to replace the item, still he have the new phone. Flipkart accepted the replacement and send a new phone, but your delivery boy is not accepting my old phone.
He is saying that it is not during their service. But i got the broken phone when arrived. I hope you will resolve this problem.
One more thing i wanted to add to you, your courier service is saying that i am dening the order but it not true they have the item and it is not given to me.
My order id = od[protected]
Email= adithyanb. [protected]@gmail.com
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Jun 5, 2018
Complaint marked as Resolved 
Finally i got the replacement. It is by the continues complaint i given to them. they solved the complaint after the 3 complaint reported by me. Anyway it take a loot of time to resolve the issue.
Flipkart customer support has been notified about the posted complaint.
Verified Support
May 28, 2018
Flipkart Customer Care's response We will revert on it.
May 28, 2018
Updated by adithyanbnair It received near my home town on 25 . Today is 27 . Why is this taking too long?

May 30, 2018
Updated by adithyanbnair Today is the dead line Flipkart given to me, but no any responce from they. What the ### is happening? Anyone please resolve the issue.
May 31, 2018
Updated by adithyanbnair my return is cancelled. what is happening? shame on you guyz

Jun 01, 2018
Updated by adithyanbnair After 5 days complaint posted... nothing happen.
 
4 Comments

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Comments

This is a big problem. I already faced this problem on last year. The Flipkart didn't do anything on that issue. If the Flipkart doen't done anything for you, must go for CONSUMER COURT. Never allow Flipkart and that currier agency to cheat more people.
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adithyanbnair's [Complaint's author] reply, May 29, 2018
absolutely. I request all the support from Flipkart customers on this issue. I belive it is a good chance to show the Flipkart, how the customers are united against a common issue.
They give me the dead line as 31May. Let's see what will they do.
I and other customers will be there for any help. You don't need to worry. For any help you can contact me.
Reply
What is this? Shame on you Flipkart... it's really shame. Why are you doing this type of action? If you are not able to control your logistisic team, then get out of from this.
Don't cheat custmores like this. Bcuz of them only you are on this stage. So beware.
Reply
Very poor service from flipkart. They cancelled my order after 5 days of order. And when called they are saying it is cancelled from seller, if I want I can buy another. But the offer which I got last time I can't get. They are thinking consumers are ###. **** you flipkart.
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