Flipkart — Thomson Washing Machine not repaired

I have purchased Thomson Top load Washing machine from Flipkart. Order ID OD[protected] Order Date 09/06/2024. Washing Machine has not drain water and not working properly. I have written e-mailed about this problem to concern customer care. Company has send technician but he is not repaired washing machines and problem not solved.
Then I have written again email but company not sent technician yet. More than one month ahead washing Machine not repaired.