Flipkart — Ticket refunded by airline for flight cancellation but flipkart not refunding

I have booked a ticket from flipkart from Lucknow to Male and Male and Lucknow . The flight from Lucknow to Male was cancelled and even from Male to Lucknow, the flight was cancelled.

1)For the first leg of the journey which was cancelled, that is Lucknow to Male, I applied for a full refund.
2)For the second leg of the journey, I rescheduled the Journey .

For Lucknow to Male - Since it was cancelled by the airline, full refund was provided by the airline which has to be processed by flipkart.

Dear Smart Flyer,

This is with regards to your reservation with Go First of PNR U2GUGB. The applicable refund of INR 25280 has been processed to the same mode of payment as follows:

If paid via net banking / debit card, the same shall reflect in your account within seven days
If paid via credit card, the same shall be credited to your credit card account
If paid via travel websites/ travel agent, the same shall be refunded to the travel agent within three working days who will process it to you, request you to please contact them directly
Regards,
Team Go First

Flipkart customer care is disconnecting the call saying they cant hear anything .

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