Flipkart — Transaction was declined on basis the basis of risks check | |
Sir I am Ram bilash I am trying to make a purchase using a HDFC credit card. This is a card I have used with Flipkart many times before and am using with other vendors (eg Amazon) regularly. I received the message "transaction was declined on the basis of risk checks" (see attached screen print). Please advise how to clear this, so that I can make payments as before. I wish to make a purchase. I have subsequently received one standard response after another promising this issue will be resolved in 24 hours, 48 hours... It's now 1 weeks later!! Appalling response from customer care. No response from anyone with any sensible information. Just the same standard responses. Seems impossible to get to someone who can resolve the problem. Does Flipkart want customers??? Was this information helpful? | |
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Flipkart customer support has been notified about the posted complaint. Verified Support Jun 30, 2021 Flipkart Customer Care's response Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your order details from the shared information. Request you to share the order ID in order to assist you further. Hope to hear from you soon.
Jun 30, 2021 Updated by [email protected] How to get order I'd, when payment is not placed, The problems is payment You can check my Flipkart registered account [protected] Many order are failed due to Transaction was declined on the basis of risks check On my credit card [protected] HDFC Bank But my card working on other sites like Amazon Myntra, tatacliq etc Only problems is on Flipkart  | |
 4 Comments | |
Comments
Same issue for me. Email id [protected]@gmail.com
pritam5273's reply, Jul 4, 2021
https://www.youtube.com/watch?v=_67RpkLgVzQ
https://www.youtube.com/watch?v=_67RpkLgVzQ
I am trying to make a purchase using a Flipkart axis credit card. This is a card I have used with Flipkart many times before and am using with other site like ( Amazon) regularly. I received the message "transaction was declined on the basis of risk checks" (see attached screen print).
Please advise how to clear this, so that I can make payments as before.
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Please advise how to clear this, so that I can make payments as before.
PRAMODKUMAR OJHA's reply, May 13, 2022
Same issue with me, not able to pay with any of payment methods i have tried all, but showing same error.
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https://www.youtube.com/watch?v=_67RpkLgVzQ