[Resolved]  Flipkart — Unable to change existing mobile number.

I have created flipkart account almost six years back with a mobile number XXXXXX8972 . The service provider of that number was Aircel which is not operating now.

The main problem is when i tried to update my new mobile number, the otps are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as the carrier is not an operative one and i dont have it. This is making me unable to change the mobile number.

I've already lodged complaints multiple times but they seems to not bothered about it. Incident Number- IN[protected]

Thanks & Regards,

Biprajit Mukherjee.
E mail: [protected]@gmail.com
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Dec 16, 2021
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Oct 24, 2021
Flipkart Customer Care's response
We will revert on it.
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