[Resolved]  Flipkart — unable to make payment with debit card: in[protected]

Website:www.flipkart.com

Complaint made[protected]

I am trying to make a purchase using a debit card. This is a card I have used with Flipkart many times before and am using with other vendors (eg Amazon) regularly. I received the message "transaction was declined on the basis of risk checks" (see attached screen print).
Please advise how to clear this, so that I can make payments as before.
I wish to make a purchase.

I have subsequently received one standard response after another promising this issue will be resolved in 24 hours, 48 hours... It's now 3 weeks later!! Appalling response from customer care. No response from anyone with any sensible information. Just the same standard responses. Seems impossible to get to someone who can resolve the problem. Does Flipkart want customers???
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Jun 24, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
May 18, 2018
Flipkart Customer Care's response
We will revert on it.
Complaint comments 

Comments

Is any one knows, how this problem will fix...flipcart stupid technical support team are not able to solve this issue. I am facing this problem from 2 months.
prathapani balakrishna's reply, Apr 3, 2019
Same i too have same problem how to resolve this
When??
You have already taken 3 weeks and no resolution!!
I too have the same problem.

sadiq basha z's reply, Apr 21, 2022
How they resolve please reply me I am also have same error
Having same problem

sadiq basha z's reply, Apr 21, 2022
How they resolve please reply me I am also have same error
Same problem

sadiq basha z's reply, Apr 21, 2022
How they resolve please reply me I am also have same error
Not any payment method working including flipkart pay later
same problem for me too

Same problem

Anant marak's reply, Jul 19, 2021
Same bro
transaction was declined on the basis of risk showing while payment since 3 months. No customer support from Flipkart.

sadiq basha z's reply, Apr 21, 2022
How they resolve please reply me I am also have same error
same problem

Also the same error please anybody help

same problem...

Facing same issue

Same problem please help

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