[Resolved] Flipkart — Unable to withdraw my money

EKathir

from Chennai, Tamil Nadu

Address:	Bangalore, Karnataka, 560034
Website:	www.flipkart.com

Reg.mob.no:-[protected]
reg.Email.id:[protected]@gmail.com
on june 22 received a email stated I won't be able to login into my Flipkart account because of creating high number of returns
But in my wallet balance is 1875 rupees
I want to withdraw thatwallet money to my bank account...
called you 187times (within 2 weeks but not resolved )

+1 photos

Was this information helpful?

No (0)

Yes (0)

Jul 6, 2017

Complaint marked as Resolved

on june 21 ordered Puma Men Puma Black-Barbados Cherry Sports Sandals (order id OD109460675530840000) But received puma brand flipflops(different variety of men's footwear) so called and informed flipkart customer care regarding this problem... so they have created a complaint (Incident.no:- IN1706211900017282383)(june 21st 6.30pm) In that email they gave a timeline to resolve this problem on or before (22 june 7.00pm) But on june 22 morning 11.30 received mail from flipkart stating that your return request is cancelled becoz of high number of returns in your account. As well as they blocked my account (unable to login to my flipkart account). freezed my account with my wallet balance of 1875 called flipkart customer care more than 150 times within 2 week time but they are saying u will not received that money because its not possible to unfreezed ur account. i lost sandals price - 1379+1875(wallet balance) Total amount ==3254 i lost my money this much please help me..

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jul 08, 2017

Flipkart Customer Care's response We have taken up this case internally. We will get back to the customer with an update.

Jul 11, 2017

Updated by EKathir I need refund for Puma Black-Barbados Cherry Sports Sandals (order id OD[protected]
but received puma (other variety footwear)-flipflop
I need my money of 1379..
The flipkart wallet problem is solved by phonepe
i don't want the product (whatever u send to me)