[Resolved]  Flipkart — unauthorised payment from my sbi credit card on 01.12.2019

Address:Omkar Mono, Basisthpur B/L No. 4, Beltola, Kamrup Metropolitan, Assam, 781028

Dear sir - i would like to inform that an amount of rs. 32, 741.00 has been debited from my sb account no. [protected] to sbi credit card no. [protected] on 01.12.2019 and when i contacted to the sbi credit card customer care they intimated that the amount has been debited to the flipkart account due to my previous outstanding due to auto debit. The amount which was debited without my information totally fraud, i have already registered a complaint against sbi credit card. Now i have decided to file an fir against flipkart within 3-4 days as the compliant is not finalized and reverse my debited amount.
I therefore request you to kindly look into the matter and take necessary action after give a proper investigate the matter of the fraudulent transaction and legal action should be taken against the illegal officials.
Yours sincerely
Biswajit purkayastha
Sb a/c no. [protected]
Assam secretariat branch,
Ifsc code : sbin0010755
Guwahati :assam
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Jan 31, 2020
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Dec 18, 2019
Flipkart Customer Care's response
Hi, We are sorry to inform you that we are unable to find your Flipkart account details from the shared information. Request you to share the registered email ID/contact details in order to assist you further. Hope to hear from you soon.
Dec 23, 2019
Updated by Biswajit Purkayastha
My contact details are :
Mail id : [protected]@rediffmail.com
Mobile No. : [protected]
Verified Support
Dec 31, 2019
Flipkart Customer Care's response
Hi, We are sorry to inform you that we are unable to find your Flipkart account details from the shared information. Request you to share the registered email ID/contact details in order to assist you further. Hope to hear from you soon.
Complaint comments 

Comments

Ordered Huawai smart watch worth INR 8000.00on 7th Dec 2019, recieved it on 8th Dec 2019 and it was totally local and brandless watch it would br around for INR 40-50. We as a common consumer trust these online sites and they cheats us and we being mentally harassed.

Now they are not returning or exchanging it.
Why this payment pending tell me why
Sirajdulla sk's reply, Dec 9, 2019
cancel this order and refund my money

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