[Resolved] Flipkart — unsuccessful transaction with flipkart - amount of rs 12569 debited - asus zenfone max pro1 | |
On May 3, around 2:20 P.M, i have done a transaction with Flipkart for Rs 12569(EMI based loan for 6 months). Transaction got cancelled in the middle, i have attached the proof for it. When I contact flipkart, they are claiming that amount did not reach the seller. Flipkart has not initated any refund as they are claiming that they didnt receive the amount. Flipkart is asking to contact the HDFC bank. When I contact HDFC they are claiming that amount is recieved by Flipkart. Please See attached statement - Rs 12569(EMI based loan for 6 months). Where is the amount then, whethether it is with HDFC or Flipkart Kindly trace the Amount Rs12569. Kindly Refund my amount back. As I am not getting anyconfiormation from both HDFC or Flipkart about the refund . This is causing a lot of stress to me. Please Do the needfull Thanks Was this information helpful? | |
Jun 19, 2018 Complaint marked as Resolved Hi,
My registered mail ID : [email protected]
mob no:9894528334
On May 3, around 2:20 P.M, i have done a transaction with Flipkart for
Rs 12569(EMI based loan for 6 months).
Transaction got cancelled in the middle, i have attached the proof for it.
When I contact flipkart, they are claiming that amount did not reach
the seller.
Flipkart has not initated any refund as they are claiming that they
didnt receive the amount.
Flipkart is asking to contact the HDFC bank.
When I contact HDFC they are claiming that amount is recieved by Flipkart.
Please See attached statement - Rs 12569(EMI based loan for 6 months).
Even though Online transaction was not successful HDFC bank is continuously paying the No cost emi to flipkart .
I have HDFC contacted the bank.
Bank is telling that merchant has to cancel the No Cost EMI loan which was availed from flipkart website.
Again and Again I am asking Flipkart. But they are not taking any steps to cancel the no cost emi.
Again this month EMi amount of Rs 2174.98( 2060.91 + 114.07 ) is paid to flipkart on 18th June2018
Similarly last month Rs 2174.98(2038.82+136.16) was paid to flipkart on 18th May 2018
Request you to cancel the No Cost EMI loan which was availed from flipkart website.
Also refund the Rs 4349.96( 2174.98 + 2174.98 ) back.
Please help.
Transaction was done on May3rd 2018, today is June 19 2018.
I have not recieved my money. My Issue is not yet resolved.
I am heavily stresses because of this issue.
kindly Help.
Thanks,
J Balaji Flipkart customer support has been notified about the posted complaint. Verified Support May 10, 2018 Flipkart Customer Care's response We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected]
Verified Support Jun 23, 2018 Flipkart Customer Care's response We will revert on it.
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