[Resolved]  Flipkart — Without delivery my product cancelled

Address: 742237
Website: www.flipkart.com

Today at 6:33 PM
Dear Sir
I buy on dated 8 March, 2016 .
Order ID - OD[protected]
Product - Sony 1 TB Wired External Hard Drive
never I request to flipkart for for future delivery Or return item.I inform them on dated 18/03/2016 via email as it delay in delivery. Today they cancelled my order without delivery.
I want item not money. I am against cancelation my order.
Please kindly take necessary action for delivery my item.
Thanking you
With regards
S J
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Mar 30, 2016
Complaint marked as Resolved 
Finally flipkart refund my amount as internal courier related issue from their side and confirm such incident not repeat.
Flipkart customer support has been notified about the posted complaint.
Verified Support
Mar 21, 2016
Flipkart Customer Care's response
Issue has been escalated internally. Follow up will be done.
 
1 Comment

Comments

Dear sir
As per your email 22/03/2016 for the below order attached my documents that sent to you and your courier.
Order ID : OD[protected]
Incident ID : IN[protected]
on dated Mar 19 at 1:39 PM email ecom express. and cc sent to you as delay on delivery.
on dated 19 March 2016 2:02 PM ecom express email that shipment vide Con no :[protected] is being returned to your
shipper. On same day I inform to you.on dated Mon, 21st Mar 06:40 pm item return and same day with the telephonic conversation
I was not agree to cancel my order and I email also.
But if you forcefully cancel my order it is your responsibility. I want product not money refund.
Again I Request you to sent my Item.
Thanking You
With regards
Srimanta Jana

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