Flipkart — Worst Service and customer care service

Order ID - OD[protected]
Order Date - 06Aug2021
Expected delivery date - 09Aug2021 (Not Delivered)
Refund Date - 13Aug2021

Order is not delivered on expected delivery date but I received notification to my mobile as Order Delivered. I contact and complained about this issue to Flipkart customer care. I got refund of 1204 from 1205(Actual order amount) on 13Aug2021.

I complained to change the delivery status from Delivered to cancelled, because the order is not delivered. I contacting them for this issue from 9Aug2021, still now (04Sept2021) they didn't resolved this issue but they marked as issue resolved. They're not contacting to higher official. Just they're saying wait we're transferring you call. But after 4 or 5 minutes waiting the call getting disconnected. Till now I call them 23 times but still my issue is not resolved. Worst experience with Flipkart customer care. And waste of my time.