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Flipkart Complaints & Reviews

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Updated: Dec 15, 2025
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A
Ann06
Aug 17, 2021
Resolved
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Resolved

I placed an order on 10th August 2021 9pm. My money got debited but order not placed. I contacted flipkart services and they had assured it will be refunded within 3days. The bank says transaction was successful, Google pay also says that but flipkart says they haven't received the money.
I want to get my money back. I have been contacting the bank, Google pay as well as flipkart for 5days but couldn't get the refund. If required I will share the order ID too..
+3 photos
Sep 26, 2021
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Aug 17, 2021
Flipkart Customer Care's response
Hi, We are sorry for the trouble caused. We regret to inform you that the we are unable find any details with the information shared. Hence, request you to share the order ID, along with the registered email ID and contact number to check and assist you further. Hope to hear from you soon.
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    shauryasisodia
    Aug 17, 2021
    Resolved
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    Resolved

    My name is Shaurya Pratap Sisodia. I was once a valuable customer of Flipkart. I also believe it is the best online shopping service. I recently purchased a Crucial Ram ( Order ID - OD[protected] when i opened the packaging the product was missing from the packet and i have applied for a refund but it has been 21 days still i have't received my refund all i am getting is dates and the issue is resolved 1 date before the given time given to me automatically no one talks to me about the problem which is really sad. I have sent my aadhar card and my photos but still no reply from your side. I feel that is the scam you are doing and just giving dates. Seller rejected my refund on ID validation. I have sent the proper ID and I also verified from the chat agent that it is good or not that they approved it that they can see it clearly. I have sent the video link also o[censored]nboxing. That unboxing video can't be seen by you as proof. For you it is easy to say but i lost my 3800 Rs. just for nothing by believing in you.
    Oct 6, 2021
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Aug 17, 2021
    Flipkart Customer Care's response
    We will revert on it.
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      P
      Prakash bt
      Aug 17, 2021
      Resolved
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      Resolved

      Order id: OD[protected]
      My name is prakash

      I got a installation assigned message on August 16th 2021 ..
      I tried to call installation person more than 20 calls..mng to evng..he picked only once, he told That he will come in 2hours.i called after 4hour .but no response..
      Finally he gave me 2missed call (2sec and 3sec ring) at 7pm ...
      Later i got a message from Flipkart..
      We've been trying to get in touch with you as requested but were unable to reach you.

      I wasted my day taken leave from office...

      Please response and tell us, what time ur coming to do installation ..pls atleast inform your coming or not..
      Dont waste Flipkart customer's time.

      Please find attached file ( 2sec and 3sec missed cal from installation person)
      +1 photos
      Sep 17, 2021
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Aug 17, 2021
      Flipkart Customer Care's response
      We willl revert on it.
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        R
        Rkscc@1235
        Aug 16, 2021
        Resolved
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        Resolved

        This is regarding return of Realme Narzo 30 Pro 5G haing Return ID[protected].

        The return request have been rejected multiple times and intentionally delayed by the seller. Now flipkart is asking for identity proof in which they specifically mentioned adhar card/voter id/driving licence. Which are known as Address proof why they neee for address proof despite I have already submitted KYC which is verified and approved by flipkart portal and approve ita flipkart pay latter facility in my account. Though they asked for the same..realy funny and irritating.

        Please see flipkart and improve your return policy. I am still waiting for return approval despite have flipkart plus account with flipkart pay latter facility
        +1 photos
        Sep 17, 2021
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Aug 17, 2021
        Flipkart Customer Care's response
        We will revert on it.
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          T
          ToufeeqSmg
          Aug 16, 2021
          Resolved
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          Resolved

          Dear sir/madam,

          I am writing this complaint against Flipkart internet pvt ltd with utmost disappointment as their customer care executive(s) misled me by giving wrong information on purchase of warranty extension for TV.

          I have purchased a TV on August 7th 2021 with order ID: OD[protected] and within 30 minutes of purchase I realised that the product has only 1 year of warranty, we can purchase the 2 year extension by paying extra charges, however I could not see the option to buy it, so I called customer care executive & told them my concern asking that whether I can buy it now or should I need to cancel & order the product again with extension warranty service. And I was told that I will get the option to purchase the warranty extension service within 48 hours of the product delivery on the App as well the link will be sent by SMS. However I didn’t get the option to do so, when I again called them asked they told that I will get the option within 7 days of delivery but I didn’t get it till 6th day also. When I called them again, they said that there is no guarantee that I will get such option or not.

          Because of the flipkart customer care executive’s wrong information multiple times, I can neither purchase the extension warranty nor return the product.

          Please help me to understand if there is any legal ground to make them accountable for misleading customers by providing wrong information about the product.

          Thanking you
          +1 photos
          Sep 18, 2021
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Aug 17, 2021
          Flipkart Customer Care's response
          We will revert on it.
          Any update on this?
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            M
            mshevale
            from Kodumudi, Tamil Nadu
            Aug 16, 2021
            Resolved
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            Resolved

            Address: Shilpa Medicare ltd. Plot no. 29, A5, 4th phase, Avverhalli, sompura industrial estate, Dabaspet, 562111

            Order Id: OD[protected]
            Date of Incident:[protected]
            Delivery Person No.[protected]
            Delivery Boy Name: Ganesha
            Delivery Message received on[protected]

            I got call from Mr. Ganesha on[protected] from mobile no. [protected] and he said that the Courier is kept at company security gate. I was not available due to holiday. On[protected], i check the courier on gate but same was given at gate yesterday.
            Continuously calling to Customer care but there is no response from customer care.
            Sep 17, 2021
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Aug 17, 2021
            Flipkart Customer Care's response
            We will revert on it.
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              N
              Nigar siddiqui
              Aug 16, 2021
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              Address: 541/7new haidergnj,rifa colony, Campbell road

              I want my refund
              Flipkart customer support has been notified about the posted complaint.
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                B
                Badusha j
                Aug 16, 2021
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                Address: Palakkad,kerala

                I want to buy POCO F3 GT smartphone from flipkart by the Bajaj finserv emi card.still the seller did not sell the phone with bajaj emi card.please provide the emi option on that mobile in flipkart and please to reduce the emi tenure more than 6 months
                Flipkart customer support has been notified about the posted complaint.
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                  P
                  parulraghuwanshi28
                  Aug 16, 2021
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                  I ordered 5 sets of Bunai Dhaga kurta and palazoo set on 12th Aug. On 15th I received the order but in that packet, only 1 set of Bunai Dhaga kurta and palazoo set was delivered. On the package it shows 5 items but when i opened it, there was only 1. I ordered for the coming rakhi festival and now due to this carelessness shown on the part of the seller, i am going to face the consequences. I want my money back.
                  Flipkart customer support has been notified about the posted complaint.
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                    R
                    Really good news
                    Aug 16, 2021
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                    Thanks 😘 DG service report for the
                    Flipkart customer support has been notified about the posted complaint.
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                      T
                      Tanmay2399m
                      Aug 16, 2021
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                      I ordered NIKE Revolution 5 Running Shoes for Men, for 3695 Rs on 11th August 2021, and the Order was Delivered to us on 14th August 2021. We tried the shoe and had Fitting issues hence packed it back immediately and filed a return. Today the Wishmaster came for the Return but rejected to take the product with him telling us that it does not contain the tag, but the product itself did not come with any tags and it was only taken out the box for 2 mins, and put back as it came in the box. I want to return the Product and get a full refund.
                      Order ID : OD[protected]
                      Flipkart customer support has been notified about the posted complaint.
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                        T
                        Thanks for the info
                        Aug 16, 2021
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                        For the info and for the info and for some help with the kids
                        Flipkart customer support has been notified about the posted complaint.
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                          V
                          vkp_vkp
                          Aug 16, 2021
                          Resolved
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                          Resolved

                          I am trying to make a purchase using any credit card. I have used Flipkart many times before and amusing with other vendors (eg Amazon) regularly. I received the message "transaction was declined on the basis of risk checks" (see attached screen print).
                          Please advise how to clear this, so that I can make payments as before.
                          I wish to make a purchase.

                          I have subsequently received one standard response after another promising this issue will be resolved in 24 hours, 48 hours... It's now 1 week later!! Appalling response from customer care. No response from anyone with any sensible information. Just the same standard responses. Seems impossible to get to someone who can resolve the problem.
                          +1 photos
                          Oct 2, 2021
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 17, 2021
                          Flipkart Customer Care's response
                          We will revert on it.
                          Hi Flipkart,

                          any further update on issue ????
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                            M
                            Masook
                            Aug 16, 2021
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                            He is blocked my account without reason and my shoes has gone and my refund not get me plz hlp me flipkart fraud I'm so disappointed
                            My name azad khan
                            Number [protected]
                            Flipkart customer support has been notified about the posted complaint.
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                              R
                              Rave Prabhakar
                              Aug 16, 2021
                              Resolved
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                              Resolved

                              Flipkart is Displaying the items which are not available in there sellers warehouse or Flipkart is delaying the orders because of their courier partner No satisfactory reverts when Customer approaches the Flipkart CS Team Worst purchase Experience
                              +3 photos
                              Aug 21, 2021
                              Complaint marked as Resolved 
                              Finally product delivered on 21-082021 Because of continuous fallow up with Couriers partners by Flip kart support team
                              Flipkart customer support has been notified about the posted complaint.
                              Aug 16, 2021
                              Updated by Rave Prabhakar
                              Order ID - OD[protected]
                              Aug 17, 2021
                              Updated by Rave Prabhakar
                              Order was supposed to be picked up by courier service on Aug 13 No update till Now & As per my review about there Twitter Handle Multiple Complaints by Customers are still not resolved This is making me impatient and Loosing my faith in the Company to get me a positive solution at the earliest
                              Aug 17, 2021
                              Updated by Rave Prabhakar
                              Expected Delivery date changed under my order from 17Aug to 23 Aug Although No official response from the relevant Team strongly Disappointed

                              Verified Support
                              Aug 17, 2021
                              Flipkart Customer Care's response
                              We will revert on it.
                              Aug 18, 2021
                              Updated by Rave Prabhakar
                              Once the Festival will be gone on 22Aug this product will become waste of money for me I am hoping this product to be delivered and my issue to be resolved by 19 Aug 21
                              Aug 18, 2021
                              Updated by Rave Prabhakar
                              Now Delivery Date for the product has been revised to Aug 23 and I have no faith and trust that Flipkart will be able to delivered by the promised date because of there pathetic Courier partnerships worst Experience as if Now
                              Verified Support
                              Aug 22, 2021
                              Flipkart Customer Care's response
                              We will revert on it.
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                                Address: Balaji ward, Jagdalpur, Chhattisgarh

                                I had ordered 2 products from Flipkart app Huskey Nova Lint 812 Lint Roller and Royalkart 1 Lint Roller with Cover 60 Sheet & 3 Refills 60 Sheets Lint Roller

                                But unfortunately on 14 August, I received the below message from Flipkart that my product was delivered.

                                Delivered: Huskey Nova Lint 812 L... from flipkart.com was delivered by Sanjay Kumar Baghel. Click to give feedback: http://ekrt.in/DYjE6WuuuN
                                br...
                                +2 photos
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                                Namrata Telang
                                Aug 16, 2021
                                Resolved
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                                Resolved

                                Website: Flipkart

                                Sir,
                                I ordered headphones that I got in damaged condition for which I placed a return request for that product.
                                Flipkart customer care representative cancelled my return request even when they were saying techician is alloted. Now when I am trying to return it is saying not in return policy.
                                I am very disappointed with Flipkart.
                                Please help me.
                                +2 photos
                                Sep 17, 2021
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Aug 17, 2021
                                Flipkart Customer Care's response
                                We will revert on it.
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                                  S
                                  Sourabh Parekh
                                  Aug 16, 2021
                                  Resolved
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                                  Resolved

                                  Address: Balaji ward, Jagdalpur, Chhattisgarh

                                  Order id. OD[protected]

                                  I had ordered 2 products from Flipkart app Huskey Nova Lint 812 Lint Roller and Royalkart 1 Lint Roller with Cover 60 Sheet & 3 Refills 60 Sheets Lint Roller

                                  But unfortunately on 14 August, I received the below message from Flipkart that my product was delivered.

                                  Delivered: Huskey Nova Lint 812 L... from flipkart.com was delivered by Sanjay Kumar Baghel. Click to give feedback: http://ekrt.in/DYjE6WuuuN

                                  And on 13 august I received the below message from Flipkart that my product was delivered
                                  Delivered: Royalkart 1 Lint Rolle... from flipkart.com was delivered by Sanjay Kumar Baghel. Click to give feedback: http://ekrt.in/2znevlNNNN

                                  But I had not received any product
                                  I have been requesting Flipkart to share the seller details or at least request the seller to deliver the products
                                  I had done full payment of the products through UPI.

                                  The products are not yet delivered still but reflecting on their website as delivered. I get a fake delivery confirmation over email & SMS.

                                  When I did not receive the product on 14th August. I escalated the issue. Within an hour Flipkart updates the status of the orders on their website as 'delivered'.
                                  They just assure me that they will look into the matter & I get auto-generate dated mail mentioning
                                  That the issue will now be resolved till 19th August

                                  Flipkart just enquires from me that whether I got any call back from the seller. The seller had not contacted me anymore

                                  I am deeply disappointed with Flipkart has managed this order

                                  Can you please help

                                  Thanks
                                  Sourabh
                                  [protected]
                                  +2 photos
                                  Aug 16, 2021
                                  Complaint marked as Resolved 
                                  Till now the company has just escalated the issues They didn't do anything for resolution of issues They had not sent any email and they had also didn't share any phone number too Can you please help
                                  Flipkart customer support has been notified about the posted complaint.
                                  Aug 16, 2021
                                  Updated by Sourabh Parekh
                                  Till now the company has just escalated the issues
                                  They didn't do anything for resolution of issues

                                  They had not sent any email and they had also didn't share any phone number too

                                  Can you please help
                                  Aug 17, 2021
                                  Updated by Sourabh Parekh
                                  When you will revert
                                  Can you please increase the return date

                                  You always telling us we are seeing and Till 19 we will let you know

                                  Which finally passed the return date
                                  This means then I have no choice left

                                  Can you please tell me exactly it's wasting my time day by day
                                  Aug 19, 2021
                                  Updated by Sourabh Parekh
                                  Hi
                                  Today 19 August 2021 is the last date
                                  And I didn't receive any calls for resolution

                                  Can you please help

                                  Can you please process my refund
                                  Thanks
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                                    S
                                    Sourabh Parekh
                                    Aug 16, 2021
                                    Resolved
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                                    Resolved

                                    Address: Balaji ward, Jagdalpur, Chhattisgarh

                                    I had ordered 2 products from Flipkart app Huskey Nova Lint 812 Lint Roller and Royalkart 1 Lint Roller with Cover 60 Sheet & 3 Refills 60 Sheets Lint Roller

                                    But unfortunately on 14 August, I received the below message from Flipkart that my product was delivered.

                                    Delivered: Huskey Nova Lint 812 L... from flipkart.com was delivered by Sanjay Kumar Baghel. Click to give feedback: http://ekrt.in/DYjE6WuuuN

                                    And on 13 august I received the below message from Flipkart that my product was delivered
                                    Delivered: Royalkart 1 Lint Rolle... from flipkart.com was delivered by Sanjay Kumar Baghel. Click to give feedback: http://ekrt.in/2znevlNNNN

                                    But I had not received any product
                                    I have been requesting Flipkart to share the seller details or at least request the seller to deliver the products
                                    I had done full payment of the products through UPI.

                                    The products are not yet delivered still but reflecting on their website as delivered. I get a fake delivery confirmation over email & SMS.

                                    When I did not receive the product on 14th August. I escalated the issue. Within an hour Flipkart updates the status of the orders on their website as 'delivered'.
                                    They just assure me that they will look into the matter & I get auto-generate dated mail mentioning
                                    That the issue will now be resolved till 19th August

                                    Flipkart just enquires from me that whether I got any call back from the seller. The seller had not contacted me anymore

                                    I am deeply disappointed with Flipkart has managed this order

                                    Can you please help

                                    Thanks
                                    Sourabh
                                    [protected]
                                    +2 photos
                                    Aug 16, 2021
                                    Complaint marked as Resolved 
                                    Till now the company has just escalated the issues They didn't do anything for resolution of issues They had not sent any email and they had also didn't share any phone number too Can you please help
                                    Flipkart customer support has been notified about the posted complaint.
                                    Aug 16, 2021
                                    Updated by Sourabh Parekh
                                    Till now the company has just escalated the issues
                                    They didn't do anything for resolution of issues

                                    They had not sent any email and they had also didn't share any phone number too

                                    Can you please help

                                    Verified Support
                                    Aug 17, 2021
                                    Flipkart Customer Care's response
                                    We will revert on it.
                                    Aug 17, 2021
                                    Updated by Sourabh Parekh
                                    When you will revert
                                    Can you please increase the return date

                                    You always telling us we are seeing and Till 19 we will let you know

                                    Which finally passed the return date
                                    This means then I have no choice left

                                    Can you please tell me exactly it's wasting my time day by day
                                    Aug 19, 2021
                                    Updated by Sourabh Parekh
                                    Hi
                                    Today 19 August 2021 is the last date
                                    And I didn't receive any calls for resolution

                                    Can you please help

                                    Can you please process my refund
                                    Thanks
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                                      H
                                      Harshal Dongre
                                      Aug 15, 2021
                                      Resolved
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                                      Resolved

                                      I had purchase this laptop name Acer Nitro Ryzen 5 Hexa Core 5600H on Flipcart. On 12th August I received this product. On the same day I unboxed it. After unboxing, immediately I power it on but it failed. I thought the battery inside the laptop might not be charged. So I connect the power adapter to the laptop and tried to power it on but it again failed. Even the battery indicator wasn't blinking. Without wasting my time I put my order for replacement on the same day. I called at customer care service they told me to wait for 24 hours and they will proceed my request but now It's been 3 days passed I haven't received any executive call from Flipcart. I tried to connect them multiple times but they are giving me the same answer. My replacement request is still in pending and I have only 4 days left before window close. Please do something as quick as possible. Buying such expensive product and at the end of the day you face such kind disappointment. Not expecting this kind of carelessness from such reputed ecommerce company. Please look into this matter.
                                      +2 photos
                                      Aug 16, 2021
                                      Complaint marked as Resolved 
                                      Thank you so much. It helped a a lot.
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Aug 17, 2021
                                      Flipkart Customer Care's response
                                      We will revert on it.
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