[Resolved]  Flipkart — wrong material send order id: od[protected] on 22nd august 2018

Address:	743127
Website:	Wrong Material Send order ID: OD113177694746387000 on 22nd August 2018

Hi team,
I have order a ‘winsome deal flip cover for motorola moto g (2nd generation) multicolor prrflip c grnmotog2’ from ‘pratishtha enterprises’ (A-58 madangir village, new delhi - 110062) against the order id: od[protected] on 22nd august 2018 (Tax invoice is in attachment) but when i received the parcel, i found that instead of a mobile cover i received a ‘woodland money bag’ (Also attached the photograph). I described the full scenario to the sealer over phone and they confirm that they are not able to provide that cover so they will collect the ‘money bag’ and refund my money within 3rd september 2018, but till now they didn’t take any initiative against that.
Now, please clarify me when or how you will start that process and please justify why you people confirm an order when you don’t have the sufficient stock. I am not able find any positive initiative from your side to rectify this mistake and it’s really frustrating.