Flipkart — Wrong product delivered - complaint no. In[protected] request raised for refund of the invoice amount - till no confirmation - reg

Dear sir,
I have placed an order for plastic containers and due to wrong delivery and missing of the products, i have raised a request for cancellation the order and refund the amount to me vide complaint no. IN250317142126284667501 DT: 17.3.25 at 2.21 pm. This number was also given to me after several discussions.
However till now I am not aware that whether my concern amount was refunded or not, if not why it was not refuneded and if refunded kindly provide me the UTR details.
Further due to this type of nonsense services your flip cart is getting blamed and loosing the faith by the customers. Try to get it improve in all aspects.