[Resolved]  Flipkart — wrong product received - flipkart

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I have ordered redmi note 5 pro worth rs.13, 999 in flipkart (Order id : order id :-od[protected] flash sale on 07.03.18 and received it on 08.03.18. But after opening that parcel i got shocked, because i have received a syska power booster worth rs. 1000 and also find another person's invoice with that parcel. They have wrongly pasted my address in that parcel. I never expected this from flipkart and i have given a replacement request and contacted flipkart customer service. From that date onward i am regularly contacting flipkart cs, but after 14 days also i am not receiving any status from the flipkart. I never expect these kind of irresponsible and poor return policy from flipkart. Now without receiving a product i am paying emi. Because of their mistake why i need to wast my money and my golden time.