[Resolved] Flipkart — wrong transaction by flipkart

Himanshu Rohtela

from Gurgaon, Haryana

Address:

122001

On 17 april 2019 i made a payment to flipkart for memory card 32 gb samsung. Payment was deducted from my account but order was not placed an error showing in my flipkart id that if order not placed then money will be refund. But money was not refund so i made a complaint to flipkart but they didn't solve it i made too many emails or call to flipkart for this issue but they told it was issue from bank. When i made a complaint in sbi bank with ticket number[protected] on 26 april 2019. After 10 days bank confirmed money was successfull on flipkart site on 17 april 2019 with transaction id:- igafyelwe8 then i called to flipkart they refused it and told me the payment is not confirmed. I have lost lots of my time on this issue, so kindly help me to get my refund and claim. But take strict action against flipkart. Proof are attached bellow all emails conversation & my transaction screenshot.

+3 photos

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Jun 22, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

May 20, 2019

Flipkart Customer Care's response Customer raised a complaint stating that the amount has been debited from customer account, however, the order was not confirmed. We have interacted with the customer and informed that the amount was not received by the seller. Hence, requested customer to contact the bank for further assistance. Closing the complaint from our end.