[Resolved] Flipkart — xiaomi poco f1 | |||||
I had ordered a mobile named xiaomi poco f1 on 11th october at 12.08 am. The app said the delivery of the product will be done in 2 working days i. E. By 13th october. The product was shipped the same day which means the seller had no issues. The order did not even reach till today as it was not picked up buy the courier patner on calling the customer care daily they just add up telling that our team will call you, the customer care team forced me to either wait till 7pm or cancel the order. I decided to wait till 7 pm, but to my disappointment my order was not delivered. Infact the next delivery date was revived to 17th october which is 5 days later and again yesterday next date was given of today that is 18 oct 2018 from 2 day delivery to 8 day delivery. Today that is 18 oct itself, the order is none of my use now. But my concern is since this is a prepaid order, flipkart has already earned interest of 2 days and will be earning more interest for next 8 days and if i cancel my order the return procedure takes 8 days more which means a total of 15-18 days of interest without even selling the product. So this to me seems more of a scam. If you are willing to do something for me and my product please help me in 24 hours with final call of my product or else i would file a case in consumer court. Roshan : [protected] Email address: [protected]@gmail.com Was this information helpful? | |||||
Nov 27, 2018 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Oct 20, 2018 Flipkart Customer Care's response We will revert on it.
Verified Support Oct 22, 2018 Flipkart Customer Care's response Had conversation with customer. Informed to place fresh order for the product as current order has been cancelled by customer and difference amount will be processed back to account post delivery of fresh order.
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