Fly Mantra — No Refund till date aginst my cancellation of tickets

Address:400095

I have rquested to refund against cancellation of booking reference no. FLY18127713 but till date no action has been taken by the Flymantra... Ihave book tickets for 23April 2016 from mumbai to lucknow (Indigo airlines) and on 1st May 2016 from Lucknow to Mumbai (Indigo Airlines)..But due to some prob i have rescheduled my jouney and intimitated in advance on 12th April 2016 fly mantra through email and requested me to refund for the same.. but till date no response and refund
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I booked the ticket on 15.08.16 for the journey to be performed from chennai to mumbai on 17.10.16 Indigo flight at 5.30am.But the ticket was not confirmed.Pl confirm it or return the amount to my SBI account.
Shunmugaraj
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    E-160 , Sector 63, Noida, Uttar Pradesh, India - 20301
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