Flyopedia — Flight Cancellation

I am not happy with the Service of Flyopedia and will not be booking any tickets from them in the future. The airline cancelled our flight for operational reasons and told us to contact our travel agent to amend our booking or arrange for a refund. We contacted them and they said to wait for 24 hrs and we would be provided answers. I waited for 24 hrs for my booking Cancellation and refund but still, I didn't get any proper reply from them. Mr. Eshant informed me that his Supervisor Mr. Nitin will give you a reply about my case. Now I have to wait for more. I also asked them to provide me with proof of Cancellation and Refund but Didn't give me any Proof. I do not recommend it.