It happened twice with me. First time I requested Manav to change my return ticket and i was told to pay $400 and after a week i asked for confirmation and that time they told me to wait for one day. This wait for one day thing continued for a week. Every time asked for confirmation they told me to wait for one day. Then I asked for refund that i paid for ticket change and same thing happened again (wait one day). I received my refund after 23 days.
Second time when I again asked for change my ticket. Exactly same thing happened. They didn't changed my ticket and still not returning my money. The worst thing is now they are not even answering the text or call. Exactly opposite behaviour to when I booked the ticket. No seriousness in any employee i talked to Nitin, Manjit and Manav none of them solved any single issue. If they are not able to change my ticket just return my money. There is no need of wasting their and my time. Kindly please resolve this.
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