| Address: New Delhi, Delhi |
| Website: fonemart.in |
I have purchased an iPhone 6s from fonemart on EMI basis of Rs. 4541 and deposited the first installment on 27th of April 2016. Mr. Abishek the customer service executive told that he sent the product immediately after depositing the money. and after that i got a mail from the admin of fonemart that i have to sent the id proof and bank statements. i have given that too on 29th and 2nd of April and may month respectively. after that no response from their side and when i call Mr. Abishek he is not attending the call. and the customer executives told that my product will deliver tomorrow. but tomorrows are going on and i haven't received it till i am registering this complaint. i have already filed a complaint against the company with all the mails and money documents in the consumer court.sir i need either the product i booked or the money back. kindly do needful for resolving this issue. client details are providing below.
company name - Fonemart.in
Account holding - Smart info tech, yamuna vihar, delhi
Account Number[protected]
Tell Number - [protected]
Mobile number - +91 [protected] (Mr. Abishek) customer executive
sincerely,
Abhayan s
Kerala, India.
Fonemart.in customer support has been notified about the posted complaint.
May 25, 2016
Updated by abhayansp123 I have purchased an iPhone 6s from fonemart on EMI basis of Rs. 4541 and deposited the first installment on 27th of April 2016. Mr. Abishek the customer service executive told that he sent the product immediately after depositing the money. and after that i got a mail from the admin of fonemart that i have to sent the id proof and bank statements. i have given that too on 29th and 2nd of April and may month respectively. after that no response from their side and when i call Mr. Abishek he is not attending the call. and the customer executives told that my product will deliver tomorrow. but tomorrows are going on and i haven't received it till i am registering this complaint. i have already filed a complaint against the company with all the mails and money documents in the consumer court.sir i need either the product i booked or the money back. kindly do needful for resolving this issue. client details are providing below.