[Resolved]  Food Panda — Cheating and scam

Address:Visakhapatnam, Andhra Pradesh, 530022

I have ordered dominos pizza through food panda, however the order got cancelled and the amount got deducted from my bank account and they sent an message to me informing that the refund will be done within 7 working days. When i realized that the amount was not refunded back to the account i had chat with them they informed that the refund will processed by the dominos as they have their own payment gateway so, i contacted mr. Beeman sarkar (Branch supervisor dominos) he said that its the food panda who has to refund the amount. I have been bounced back and around with no proper response and solution. I have the reference number and chat transcripts recorded. I will make sure i will raise this issue to the concerned highest hierarchy in the judicial system.
Reference number - 2905544
My statement reference number - jhdf[protected]-billdk dominos
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Jul 21, 2017
Complaint marked as Resolved 
Food Panda customer support has been notified about the posted complaint.
Verified Support
Jun 18, 2017
Food Panda Customer Care's response
Hi Vincent, We sincerely regret the experience you've been through. Please share your order/account details at [protected]@foodpanda.in so that we can immediately look into the matter and try to resolve at the earliest. Thanks. Team foodpanda!!
Complaint comments 

Comments

Total scam: Food panda
I ordered from food panda
Restaurant partner rasoi garden aundh. I paid by card .. the deliver boy has not delivered my order only.
And now it says delivered when I haven’t received the order only.
I called rasoi garden and mr jagtap said the order has left there restaurant 1 hr back. Is it some scam Whr u pay for your food and u dnt receive it
The delivery boys name is Santosh his number is unavailable ‭past 1 hr
[protected]‬
I also contacted senior executives but no proper response..
Aanand Desai
[protected]

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