[Resolved] Food Panda — Food not delivered and was charged for the food | |||||
I had ordered food on 23-may-2017 for the amount 330 rupees. The mode of payment was paytm and i have not been refunded the money. The food panda order #[protected]@3. I request for the refund of the money. The food was ordered from punjabi dhaba (Viveknagar) via foodpanda app. Request to kindly help in refunding of the money at once. The mobile through which the order was placed is [protected]. Was this information helpful? | |||||
Jul 13, 2017 Complaint marked as Resolved Food Panda customer support has been notified about the posted complaint. Verified Support Jun 12, 2017 Food Panda Customer Care's response Hi Bharathi, We tried to contact you today on your registered as well as the number you shared in this complaint. However, both the numbers were not contactable. We acknowledge your concern that your payment deducted on order id: [protected]@3 which was unsuccessful. We regret the inconvenience caused to you due to this experience. We would like to inform you that full refund of the said order has been initiated on the priority basis, you will receive a confirmation email for your refund within 24 working hours. We assure better services in the future. Thanks. Team foodpanda!!
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+91 12 4614 9200
Pisces Eservices Pvt. Ltd., Plot No. 82A, Sector 18, Gurgaon, Haryana, India - 122015
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I have stopped using foodpanda & would advise others never to pay the order amount online in advance.