Food Panda — Money gone, wrong address automatically punching

Address:New Delhi, Delhi, 110018

I have ordered from foodpanda on 26-October-2016. I have ordered for Rohini Delhi. Order ID m9oa-nd2k . I received a message that order will get delivered in 30 minutes. After 25 minutes I receied a call from Pizza hut that where is your society in sector 13. I was surprised as my location is sector 24. I said its for sector 24. They said sorry sir you have to pic up the order as the address mentioned is for sector 13.

I checked the mail, the address is for sector 24, but showing Chennai instead of New delhi in mail. I asked for refund, they said they dont know that food panda has ordered it and asked me to call foodpanda for this. This is height of food panda non-sense. The same thing happened to me with foodpanda earlier as well. they are such stupid people.

I need the rsolution of such stupid things and money from food panda instantly.
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Nov 16, 2016
Ashwin Gala's response
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I paid online my order didnt come...and neither d money is refunded till now
Please listen to attached recording of conversation with customer service staff

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    Pisces Eservices Pvt. Ltd., Plot No. 82A, Sector 18, Gurgaon, Haryana, India - 122015
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