Food Panda — online payment failed but money not refund

vyjggv

from Ludhiana, Punjab

Address:

Chandigarh, Punjab, 160003

On 18 oct i have order through food panda in kitchen knight at chandigarh i have payment online 349/ but payment was fail and it was deducted from my account after that i have choose cod option but my money is not refund in my account till now ref no is igacfhqoo9 my name is maahi singh iam living in chandigarh i have receive the dinner on 18 oct 17 through kitchen knight by cash payment but my money is not refund as i have describe above

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Food Panda customer support has been notified about the posted complaint.

Oct 25, 2017

Updated by vyjggv My self maahi Singh living in Chandigarh my mob no is [protected] and email id is [protected]@ gmail.com I have ordered through through Foodpanda on 18 Oct 17 one methi malai paneer and eleven rotis total cost was 349/ after discount and GsT in kitchen knight resturent in Chandigarh first I choose online payment but at the last moment during payment it was failed but money deducted from account accts ref no is. IGACFHQOO9 after I choose COD option and I receive the dinner at given time but the money is not refunded in my account till now Foodpanda order received order I'd is r9jr-ipk0

Oct 26, 2017

Updated by vyjggv I have posted a complaint on 25 Oct 17 plz resolve it

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Comments

vyjggv

from Ludhiana, Punjab

My self maahi Singh from Chandigarh I am a gov employee day before Deepawali on 18 Oct 17 I have ordered through food panda in kitchen knight resturent one methi mlai paneer and eleven rotis the total cost was 349/ after descount and GST I choose online payment and proceed but my payment was fail at last moment but it was deducted from my account after that I choose COD option and take my dinner but till now i have not get refund in my account accts ref no is igacfhqoo9 and food panda order confirm id is r9jr-ipk0

Viswanad

from Nagar Karnul, Telangana

Don't order from Foodpanda. In biryani got rubber bands and complained to customer service. They have not taken it serious. Don't order bledy [censored]ing Foodpanda.

Kristine Joy Nagasan

Jul 26, 2021

I ordered food in McDo now and paid via gcash.. However, a message popped up that payment failed but the amount was deducted to my gcash account.. How can I get my refund? I wasnt able to screenshot it because it just popped up i think in just a second..