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Food Panda — order not delivered and the money got deducted.

Website:FoodPanda

I ordered the food on 2nd october from foodpanda and the app was showing that your food is being prepared. But it showed the same status for around 5 hours and after sometime it changed to delivered. But we didn't recieve any food and our money also got deducted from paytm. Now we want our money back.
My order code: u8ky-xpdn
My phone number: [protected]
Kindly refund my money asap.
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    +91 12 4614 9200
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    Pisces Eservices Pvt. Ltd., Plot No. 82A, Sector 18, Gurgaon, Haryana, India - 122015
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