Food Panda — order not received and refund details

Address:

Bangalore, Karnataka, 560068

Chat transcript with food panda for reference #3890141

I have ordered chilli egg and palak panner from one of my locality i. E btm 1st stage. Order id u3wx-zb7z. Even i have done the payment. I have waited for 10-15 mins for confirmation. Later i got a call from one of the food panda team stating that order has been cancelled. So later he has ordered the same thing with another restaurant. I have waited for more than 50 mins later i got a call from the rider where he is 20 km far from my location. See this order was ordered one of the food panda team he must check my address. I has ordered from the restaurant which 20-25 km far. So nearly i have waited for 2 hours. Even i got call stating that we will re-fund the amount what i have along along with 100 rs as a voucher. Its totally horrible experience for me for the 2nd time. Ok i want my money back not only what i have paid. I need compensation where i have waited for 2 hours with my empty stomach. If not i am ready to go for next step.
2nd time order details - order id x3vr-qzmy
Registered mobile no - [protected]
User name mail id - [protected]@gmail.com

Waiting for the positive result

Thank you