Food Panda — order not received but deducted money

Address:	560100
Website:	Foodpanda

Hi I ordered schezwan Fried rice from Fishing boat restaurant via food panda on 29 sep 2018. The order showed processed and the delivery executive picked the item, I paid Rs 129 for the order via paytm and I have not received the item till now The app shows it delivered. I tried calling the delivery executive but did not receive any response. I paid the amount online and there is not much help from customer care support and it is taking long time to connect to chat. I even send an email to the customer are but there is no response from any of them. Also I tried calling in the customer care number but none of thenumbers are reachable