Food Panda — refund not received for cancelled order

Address:	New Delhi, Delhi, 110052
Website:	Foodpanda

Hi i placed an order on 25 sep and made a payment via paytm. Even after 45 min there was no action on it i. E. It was not even confirmed by the restaurant. It was still in the initial stage. But, the place had promised to deliver within 30 min. And with the speed it was going on i don’t think it would have been delivered before 2 hours. Due to which i cancelled my order. Its been more than 10 days now and i still haven’t received my refund even after multiple follow ups on the mail. Please helo.