[Resolved]  Mcdonald's — Found a nail in Burger

Address:

Karnataka

On 24th April 2013. i.e Mahaveer Jayanthy along with my two friends i had been to Mc Donalds Brigade Road, Bangalore.

The bill was around 300+ only, for that they didn't accept card only cash :-(

I had ordered VEG Grill burger and was having along with my friends

Last but 2nd bite, Big sound with in my mouth, i thought my tooth broke out, when i kept finger inside mouth , i was shocked to see a nail, which is almost a inch size.

i took it to branch manager Ms.Shweta Singh, she told she will check with the Quality team and get back to me, she took my e mail and phone no, but as of today SHE didn't get back to me.

after 3 days i wrote a mail to [protected]@mcdonaldsindia.com with in a day a person called and said we are checking on it and will get back to you at the max of 48 Hours. Even this didn't happen after a week time.

Knowingly or unknowingly i forgot to collect the bill from them.

Surprise for me How did it happen to Mc'D and Many of the Indian Students learn from their Case studies and i am shocked to see such a stupid client retention they have.

Any tips or suggestion for me to take this further or shall i drop it.
120 Rs. for a burger where most of money is charged for Service only but didn't get proper service :-(
for paying