[Resolved]  Mcdonald's Family Restaurant — harassing the buyer

Address: Delhi

I have ordered three item i.e. Evm spicy chicken wrap, evm m coke without iceand french frivies medium and for that i have made the advance payment of an amount of rs. 215.63 i.e. Rs. 216 by way of cash.
After placing the order they told me that they require 15 min time for preparing the order, i agreed on the same but i got astonished to see that when my order was placing to me it was not in the condition to eat, i requested them to change the same then firstly they opposse but agreed and give me another time for 15 min i again agreed for the same and returned the order.
Again they have given me the same order and when i said that the person who has taken my order started souted on me after that i have cancelled my order and asked to refund my money back and but the person started abusing me in front of the public and when i asked for the manager for making the complaint than the manager supported his crew member.
I therefore requested you to kindly took swift action against them.
complainant monu
Contact no [protected]
Respondent address
R1, janak place, janak puri, new delhi-110058
Crew id 28377
INV#[protected]
Reg 11- 29/03/2013 17:14:11
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Aug 13, 2020
Complaint marked as Resolved 
 
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