Ford India — Cauvery Ford service centre Shimoga, Karnataka

Address:

Shimoga, Karnataka

Vehicle Number: KA14N6257
Total KM driven: 36800 KM

Hi,

We had sent our Ford Figo(model: 2012) to ford service centre shimoga as the engine light was turning on(blinking) and the vehicle was jerking. On initial inspection they said 1 injector was faulty then later they came out to us saying we need to replace 2 injectors.

After they replaced both injectors, we got the jerking again even before leaving shimoga city(lass than 5 km). We contacted the ford service centre, but they asked us to drive it for few days and check if we're getting the same issue again. We observed there was black smoke from exhaust at times. After driving for about 300 km the engine light started blinking again and car started jerking. Again we've dropped the car off for repair.

Now they're saying 2 more injectors are faulty again and we need to replace them.

Now we're doubting the quality of service at the ford service centre in Shimoga or this is the issue with ford motors itself. We've already paid 26, 812 rupees for the first service. I don't know how 2 more injectors became faulty just after 300kms of service. We have 2 mahindra company vehicles which we've run over 1 lakh kms, still we never faces problems with fuel injectors. I don't know how all 4 injectors can be faulty after running just 36000 kms. This is just outrageous.

I really hope someone would look into this as I'm totally not satisfied by the service provided by the ford service centre.

If you need any further insights feel free to contact me through the below means:
Mobile: [protected]
Email: [protected]@gmail.com

Regards,
Nithin Kumar Navale