Ford India — Defective car delivered ford endeavour

Address:	530024
Website:	www.ford.com

Dear sir

I bought ford endeavour on 7/8/16 with chassis no :
Majaxmrwagd21720 and on the very same instant ac isn't working and we taught that it is normal till a few hundred miles. Now after 140km it stopped on the middle of the road all of a sudden and it wouldn't start for 20 mins... Now after letting it cool for sometime it started and wouldn't go beyond 20kmph after that!! After all this is apprised to the dealer... They came to my home and promised to repair the vehicle. Now it's been 4 days and yet i dont have my car with me.

First of all this is least expected from a company like ford, now they wouldn't reply to my emails and they are not bothering my grieving about the entire issue. Now after paying sooo much for a premium car like this why should i suffer like this.

I need a solution for my problem. Why should i even accept a defective product in the first place!!! So i demand a new car in place of this defective car.

I hope my problem would be resolved as soon as possible as this is causing huge trouble to me as i am loosing lot of money. I lost my reputation in the society for choosing such a car and lost my prestige

Please help me with this issue and promise me justice

With best regards
Narendra kumar b
Director
Vishwanadh avenues india private limited
Ph: [protected]