Ford India — Dissatisfying Service | |||||
Dear Sir, My Ford Endeavour 3.2L Titanium 4X4 diesel car, all services have been done at your authorized sales & service dealer. Now it’s a point of dissatisfaction due to problem occurs repeatedly. I have purchase this car 6 months ago, although I am entitled for the free service yet I have to pay sum amount everytime to the service center which is not acceptable. The other cars that I own when they are service by the respective service center I don’t have to bear any extra cost. With such dissatisfaction services that I receive from ford (Bhavna Automobiles Pvt.Ltd). It leads me to take a decision whether to be a part of ford family anymore. Please view the attached files. Was this information helpful? | |||||
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Ford India customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
Comments
I had rendered my Car Ford Fiesta No. RJ 14 CG 8619 to your authorized service center at Malviya Nagar Industrial Jaipur, for repairing as I had met an accident.
though the repairing work was satisfactory i was annoyed to see that perhaps there was misuse of petrol and the tank showed at least 10 Liter short than what was expected by me. I believe that there was tempering with the mileage meter chain and than the car was used from workshop.
when i took over my car and drove to my home i found that mileage meter needle was showing zero at least twice or thrice and it wasn't showing the speed correctly.
the problem persists till now and the meter is still not showing the speed correctly between sixty to hundred per km.
i had also raised the above point in my feedback call from you. I feel the experience is in very bad taste as you are a reputed concern and to protect yous image your authorized dealers should be more careful.
Sirish Kumar Mathur
Assistant Manager,
Reserve Bank of India, Jaipur.
Mob. no.[protected]
[protected]@gmail.com
though the repairing work was satisfactory i was annoyed to see that perhaps there was misuse of petrol and the tank showed at least 10 Liter short than what was expected by me. I believe that there was tempering with the mileage meter chain and than the car was used from workshop.
when i took over my car and drove to my home i found that mileage meter needle was showing zero at least twice or thrice and it wasn't showing the speed correctly.
the problem persists till now and the meter is still not showing the speed correctly between sixty to hundred per km.
i had also raised the above point in my feedback call from you. I feel the experience is in very bad taste as you are a reputed concern and to protect yous image your authorized dealers should be more careful.
Sirish Kumar Mathur
Assistant Manager,
Reserve Bank of India, Jaipur.
Mob. no.[protected]
[protected]@gmail.com
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though the repairing work was satisfactory i was annoyed to see that perhaps there was misuse of petrol and the tank showed at least 10 Liter short than what was expected by me. I believe that there was tempering with the mileage meter chain and than the car was used from workshop.
when i took over my car and drove to my home i found that mileage meter needle was showing zero at least twice or thrice and it wasn't showing the speed correctly.
the problem persists till now and the meter is still not showing the speed correctly between sixty to hundred per km.
i had also raised the above point in my feedback call from you. I feel the experience is in very bad taste as you are a reputed concern and to protect yous image your authorized dealers should be more careful.
Sirish Kumar Mathur
Assistant Manager,
Reserve Bank of India, Jaipur.
Mob. no.[protected]
[protected]@gmail.com