Ford India — Quality of part very poor (main engine mounting damage every 30000 km)

Address:

Faridabad, Haryana, 121008

I purchase a eco sport (Diesel) vehicle from ford india through m/s riddhi ford delhi at the time of newly launch in 2013. I was happy to buy a quality product from ford india (Being a engineer i know ford quality standard are very high). I also give good feed back of this product to every one who take feedback from me. I also take extended warranty of this product. First problem come when i go to riddhi ford for service of 40000 km/one year. I give feed to service engineer noise come near back wheel he said spring mounting rubber plate wear out and to be change. I said change under warranty he said your warranty expire yesterday and this does not come in extended warranty. I was shocked and think in gap of 8-10 hours this much wear tear take place and will not come under warranty. This noise i registered in previous service also but at that time they said it is due to road condition not good in india. They intensely pull this problem till warranty expire.
2. On 13-11-16 i go to riddhi ford for 70000 km service. I give feed back to service engineer regarding vibration from front side of vehicle. After 2-3 hours he call me that engine mounting is wear out and that create vibration this will change in approx. Rupee 8000/-. I asked him that i have extended warranty and previously this part change at 30000 km in warranty then why this part wear & tear again in this less intervals. He said i don't know why this happen and this part also not come in extended warranty. If you want change this part then you should pay from your pocket. This shows that ford india parts quality is very poor and wear tear in short intervals. Dealer are waiting for warranty expire date so that he can make money from customer by harass them. I would like to mention here that i drive my cars myself and i am very particular about the timely servicing and is kept in pristine condition, which you can see from my past records. I use my last car an 8 year it was honda make which was sold in an immaculate condition and i never received a problem like this in that car. I was also planning new ford endeavor in next year starting but now i will go toyota /honda. I would like to re-iterate - the problem of substandard/ quality of ford parts.